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Administrative Officer Medical Records


Mount Isa

Build Your Career in Hospital Administration!


Join a dynamic Clinical Support Unit as a Medical Records Administrative Officer, where your attention to detail and organisational skills help ensure safe, timely patient care. This permanent full-time role offers variety, responsibility, and the chance to contribute to a high-performing healthcare team.

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location North West Qld
Job ad reference QLD/MI679302
Closing date 14-Apr-2026
Job duration Permanent
Contact person Kerry Morgan
Contact details (07) 4744 4823
Access the National Relay Service

About the role

As an Administrative Officer within Medical Records, you'll be part of a fast-paced Clinical Support Unit supporting the accurate management, movement and security of patient information. Your work will directly contribute to patient safety, continuity of care and the smooth operation of hospital services.

  • Accurately process, track, store and transport patient medical records to ensure timely access for clinical teams.
  • Maintain strict confidentiality while handling sensitive patient information and working across hospital departments.
  • Support administrative operations including reception duties, data entry, scanning and system use across Queensland Health platforms.
  • Contribute to patient safety and service improvement by following policies, participating in quality initiatives and supporting clinical governance frameworks.

Working with us

In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.

Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.

PLUS, access to the Training, Education and Professional Development Incentive funds.

Requirements

  • Appointee will be required to work day shifts with varied start times (between 7am, 730am and 8am) as scheduled in the roster provided.
  • C Class Motor Vehicle Licence.
  • Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
  • This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
  • A period of probation may apply.

About North West Hospital and Health Service

The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

  • Unique locations
  • Friendly communities
  • Regional, rural and remote $$$ incentives

The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.

Affectionately known as the ‘oasis of the outback,' Mount Isa represents over 50 nationalities which give the city a unique cosmopolitan flavour. 

The Traditional Owners of the area are the Kalkadoon people.

Mount Isa is a great place to live and work!

Interested?

Download the Role Description for further information and application / interview preparation.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community.

We are an equal opportunity employer.

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If you have any questions about your account or accessing this website, please contact our helpdesk.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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