Support better health outcomes and culturally safe care. We’re seeking a dedicated Aboriginal and Torres Strait Islander Hospital Liaison Officer to engage with patients at risk of Discharge Against Medical Advice (DAMA). In this vital role, you’ll provide advocacy, cultural support, and communication between patients, families, and clinical teams—helping ensure informed decisions and continuity of care. Make a meaningful difference where it matters most.

Job details

Take a chance, progress your career and discover all that the Wide Bay has to offer.

Your opportunity: 

• To enhance the health and wellbeing of Aboriginal and Torres Strait Islander people within Wide Bay Hospital and Health Service (WBHHS) through the provision of high quality, culturally appropriate services to meet the patients' needs and provide relevant information and resources to meet their needs.
• To identify, monitor and contribute to the prevention of patients wanting to Discharge Against Medical Advice (DAMA).
• To work in collaboration with individuals, family, and community leaders, implementing culturally sensitive engagement methods to address identified barriers to healthcare access and follow up.
• To enhance and provide appropriate cultural support to help individuals to navigate the complex health arena and to make decisions that improve their access and health outcomes.

Under 25s of the Anti-Discrimination Act 1991 (Qld), it is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander Community.

Find out more in the Role Description.

Our offer:

You will receive a competitive remuneration package value up to $82,451 p.a., comprising salary rates $39.00 - $52.06 p.h., employer contribution to superannuation (up to 12.75%) and annual leave loading (17.5%) (HWF3) (Permanent Part Time Position, 53.2 hours p.f.) (Applications will remain current for 12 months). Job Ad Reference: H2603WB679588

Other benefits include: 

• Generous superannuation contribution (up to 12.75%)
• Annual Leave Loading (17.5%)
• Fantastic salary sacrificing benefits
• Flexible work arrangements
• Lower cost of living

Discover Fraser Coast   

The Fraser Coast, known for its diverse, natural landscapes, laid-back lifestyle and mild climate, is located just a quick 45-minute flight north of Brisbane. This destination with a difference is the stepping off point to the World Heritage-listed K'gari (Formerly Fraser Island), the location of incredible whale watching encounters and has arguably the safest family-friendly beaches in Queensland. Stroll along the Hervey Bay esplanade for alfresco cafes, shops, picnic areas, playgrounds and vibrant marina, or soak up the history and culture in the provincial city of Maryborough.   

How to apply:

The Role Description and Information Package provide specific information on how to apply for the advertised position. ***APPLICATIONS ARE ONLY ACCEPTED ONLINE***

Join our Hospital and Health Service family and see what it's like to be in a supportive workplace with engaged teams working together to ensure

‘Care, connection and compassion for all'

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

File types accepted: .jpg, .gif, .bmp, .png, .rtf, .txt, .doc and docx. Do not upload zipped files, tagged pdfs or protected documents. If you have difficulty viewing the role description in pdf format, contact: Recruitment-Wide-Bay@health.qld.gov.au

Documents

Before applying for this vacancy please ensure you read the documents below.

• Launch your career with the WBHHS (PDF)
  
  Information for Applicants Jan 2020 (PDF)
  
  Document Preparation Guide (PDF)
  
  H2603WB679588 - RD (PDF)