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Executive Manager


Support and Reform Services; Queensland Worker Screening Services; Community Services and Consumer Protection; Brisbane City

Lead Digital Change That Matters

Executive Manager – Digital Reform

Are you a strategic technology leader who thrives at the intersection of governance, delivery and impact? This is your opportunity to lead a high-performing technical team delivering critical digital reform that underpins essential business operations.

About the Digital Reform Team

The Digital Reform (DR) team is a specialist group of ICT professionals responsible for delivering a structured program of system releases that enhance and safeguard the QWSS core system and web applications.
Driven by legislative requirements and a strategic pipeline of high value initiatives, the team ensures that every release delivers meaningful business value while maintaining system stability.

Please refer to role profile for full details.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Management
Classification AO8
Workplace Location Brisbane Inner City
Job ad reference QLD/684413/26
Closing date 17-Apr-2026
Job duration until 31st December 2026 with possible extension
Contact person Morgan Bingham
Contact details Phone: 3211 6859
Access the National Relay Service

About the Role

As Executive Manager, Digital Reform, you will provide strong leadership to a team of technical specialists, ensuring the successful planning, design and delivery of Business as Usual (BAU) system releases. You'll play a key role in maintaining operational excellence, embedding continuous improvement and aligning delivery with organisational priorities.

A critical part of the role is chairing the QWSS Change Advisory Board (CAB). In this senior governance role, you will oversee the evaluation and prioritisation of change requests—balancing innovation, risk and operational stability—to ensure changes support organisational and strategic objectives with minimal disruption.

What You'll Be Accountable For 

  • Leading and managing the Digital Reform team to deliver high quality BAU releases on time and to agreed standards 
  • Coordinating the full release lifecycle, including planning, resourcing, risk management, deployment and post implementation reviews 
  • Monitoring team performance, recognising achievements and addressing issues to maintain a motivated, high performing team 
  • Building strong partnerships with cross functional teams to seamlessly integrate technical solutions 
  • Working closely with the QWSS Program Leadership Group and Senior Officers 
  • Chairing the monthly QWSS Change Advisory Board, guiding robust decision making on change priorities 
  • Ensuring thoughtful assessment of impacts, risks and urgency to balance business continuity and innovation 
  • Developing contingency plans to minimise disruption and manage emerging risks 
  • Supporting capability uplift through mentoring, coaching and professional development

What You'll Bring 

  • Proven experience leading technical teams and delivering BAU releases in complex, fast paced environments 
  • Experience chairing a Change Advisory Board or similar governance forum (highly desirable) 
  • Exceptional communication skills, with the confidence to influence at all organisational levels 
  • Strong analytical and problem solving abilities, with a practical, delivery focused mindset 
  • The ability to prioritise and deliver in the face of ambiguity and competing demands 
  • A commitment to building a respectful, inclusive and high performing workplace culture 

Why Join Us? 

This is a rare opportunity to lead digital reform work that is both business critical and strategically significant. You'll operate at a senior level, shaping change, strengthening governance and enabling technology outcomes that truly matter. If you're ready to lead with impact and drive digital reform at scale, we'd love to hear from you.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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