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Reliability and Healthcare Standards Officer
Central Queensland
Looking for a fresh challenge, or a career boost while exploring the region?
We’re on the hunt for a Reliability and Healthcare Standards Officer who is ready to take healthcare quality to the next level! This newly energised role puts you at the centre of improving patient outcomes, driving service efficiency, and supporting compliance with National Safety and Quality Health Service Standards across all CQHHS facilities.
If you’re organised, proactive, and passionate about quality healthcare, this role offers a unique chance to shape processes, influence outcomes, and make a visible impact across the health service. This is more than a job, it’s your chance to be at the forefront of healthcare excellence in Central Queensland. Apply now and take your career to the next level!
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO5 |
| Workplace Location | Rockhampton region |
| Job ad reference | QLD/RK6D679837 |
| Closing date | 19-Apr-2026 |
| Job duration | |
| Contact person | Bree Walker |
| Contact details | (07) 4932 5071 Access the National Relay Service |
About us:
The Quality and Safety Division leads and supports the delivery of safe, effective, and person-centred care across CQHHS. We work collaboratively to support clinical governance, monitoring key indicators to inform decision-making and drive innovation. Our team is committed to a "Safety-II" approach—learning from what goes right to build resilient healthcare systems for our diverse regional communities.
About the role:
You'll be the go-to person for:
- Monitoring, reviewing, and improving policies, procedures, and clinical standards to ensure safe, high-quality care.
- Analysing data, identifying trends, and spotting opportunities to make real, measurable improvements.
- Preparing high-quality reports, briefs, and documentation that support decision-making at all levels.
- Collaborating with teams and stakeholders across facilities to drive positive change.
- Supporting learning, training, and innovation initiatives to build capability and foster continuous improvement.
- Implementing system, process, and operational improvements that enhance efficiency, governance, and the patient experience.
Your work will touch every corner of CQHHS - helping teams work smarter, patients receive safer care, and services run smoother.
About you:
While there are no mandatory qualifications, a relevant tertiary qualification is highly regarded. You'll also be someone who:
- Supports person-centred care through effective planning, coordination, and application of knowledge.
- Assists with compliance, governance, and policy reviews while working collaboratively with colleagues and stakeholders.
- Maintains your own professional development and helps build the skills and capability of the healthcare team.
- Contributes to audits, quality improvement projects, and evidence-based initiatives to improve services.
- Demonstrates strong communication, teamwork, and professionalism to foster a positive safety culture.
What we offer:
Total remuneration value of up to $134,984 p.a. is comprised of:
- An hourly rate between $54.83 - $59.66 p.h.
- 12.75% employer superannuation contribution
- 17.5% leave loading
Additional Benefits:
- Ongoing Professional Development and Education Opportunities
- Flexible Work-Life Balance and Variety
- Generous Salary Sacrificing Options
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
Vaccine Preventable Diseases (VPD) requirements:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply:
To apply, please submit the following:
- Your current CV or resume, including referees.
- A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
- Any additional forms / evidence as attached or listed on the Role Description.
For assistance:
- Contact Recruitment.CentralQueensland@health.qld.gov.au
- Quote the Job Ad Reference (JAR) RK6D679837
Applications close: Sunday, 19 April 2026
#CentralQueensland #CQHealth
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 12) 2025.
Documents
Before applying for this vacancy please ensure you read the documents below.
