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Senior Child Safety Support Officer (Identified)
Child and Family; Region - North Queensland; Service Delivery - Child and Family; Townsville
To deliver culturally appropriate, practical prevention and early intervention support services to families utilising a range of strategies including the interpretation of cultural issues, consultation, support and advice, to strengthen the family unit and assist in the diversion of families from the statutory child protection system.
It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. One of the referees should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant’s background, knowledge, skills and experience as they relate to the cultural capabilities.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Community Care |
| Classification | AO4 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/684649/26 |
| Closing date | 21-Apr-2026 |
| Job duration | |
| Contact person | Melinda Frisby |
| Contact details | Phone: 4796 6502 Access the National Relay Service |
Targeted Vacancy
It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. One of the referees should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the cultural capabilities.
Your responsibilities
The Senior Child Safety Support Officer's key responsibilities are to:
- Effectively and positively engage with children, families, carers and service providers (including both government and non-government agencies) as required to support children and parents to meet their identified case plan goals.
- Provide individualised, high quality, and culturally appropriate supports to children and families subject to tertiary child protection intervention including, but not limited to; facilitation of positive family connection, referrals and advocacy for services, parent coaching and support of transition from care plans.
- Work collaboratively with key stakeholders, children and parents to support the establishment and strengthening of effective safety and support networks, including connection to extended family and community.
- Provide high quality, comprehensive casework support and advice to assist in informing decisions about the safety and protective needs of children where complex child protection concerns are present.
- Participate effectively as a team member in a multidisciplinary team to deliver well-planned family support services to vulnerable children and families.
- Actively contribute to a culture of continuous learning, training and professional development, to ensure practice knowledge and skills are contemporary and evidence-based.
- Prepare and maintain quality case records in accordance with departmental case management
Your mandatory requirements
- Possession of or able to obtain a blue card administered by the Queensland Public Safety Business Agency
- Possession of a “C” class driver's licence.
- It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. One of the referees should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the cultural capabilities.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
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684649-26-Role Description (Word, 749KB)
Role Description
684649-26-Candidate Information Package (Word, 174KB)
Information Package for Applicants
