Join the ICT team at Glenala State High School as a School Technical Officer, supporting a growing student community and a fully implemented BYOD environment.

In this role, you will provide day-to-day technical support to students and staff, manage help desk services, assist with BYOD onboarding, and maintain the school’s device fleet to ensure reliable and effective technology operations.

Apply now to be part of a team that keeps learning connected.

Job details

This is a progressional position as per the Role Description. The successful applicant will be appointed to the lower classification with eligibility for progression to the next, once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of both classification ranges.

Who We Are: 

Glenala State High School offers students the opportunity to excel academically, culturally, in service to others and on the sporting fields.

The school is a growing, modern and dynamic high school with high expectations for all students and staff.

A strong culture of learning is evident across the school. Glenala caters for a diverse range of learners from a variety of cultural backgrounds.

We take pride in our physical environment with beautiful grounds and modern, well maintained and equipped classrooms. We have an enrolment of over 1100 students in 2024 and 160 staff work at the school.

Step Into Your Next Chapter: 

• Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
• Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
• Assist in the provision of in-service training to staff, on the effective application of ICT tools to successfully achieve and deliver educational services to students.
• Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
• Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.

Please view the role description for a full list of responsibilities.

Submit Your Application: 

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
• Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 232KB)
  Information Package for Applicants
  
  MSR684693_26T Role Description (PDF, 323KB)
  Role Description