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Administration Officer


Child and Family; Region - South East; Service Delivery - Child and Family; Beaudesert

Your contribution

The role of the Administrative Officer is to provide efficient and effective administrative services to support in the coordination of phones and reception, human resources, finance, facilities coordination and records keeping. The role also supports the day to day operation of the service centre to deliver outcomes to internal and external clients.

You must be motivated, have above average written and communication skills, access excel confidently.

Job details

Position status Permanent
Position type Full-time
Occupational group Community Care
Classification AO3
Workplace Location Logan - Beaudesert
Job ad reference QLD/684884/26
Closing date 24-Apr-2026
Job duration
Contact person Shelby Fordyce
Contact details Phone: 5542 4300
Access the National Relay Service

Your responsibilities

The key responsibilities of the AO3 Administration Officer are as follows:

  • Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures. 
  • Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental procedures and policies to facilitate the effective functioning of the service centre. 
  • Administer financial processes including procurement, ordering, payments of accounts, petty cash, Carepay and monthly monitoring and reconciliation in accordance with current legislative and departmental accounting practices. 
  • Administer HR processes in accordance with current legislation and departmental policies 
  • Provide information to internal and external clients regarding office services and procedures to promote quality customer service through reception (telephone and counter enquiries), email and other forums.
  • Provide a sound knowledge in a range of software packages and databases in the administration of services provided by the service centre.
  • Work collaboratively with team members and understand the roles and responsibilities within the service centre to deliver efficient services. 
  • Use, update and monitor relevant databases and files in line with departmental policies and guidelines to ensure accuracy of data.
  • Develop and maintain professional and collaborative relationships and communicate with internal and external stakeholders to achieve positive outcomes.
  • Prioritise and coordinate activities in a team environment to meet deadlines, and to be flexible in a changing work environment.
  • Performs ad hoc duties consistent with the responsibilities of the role as directed by the line manager or their delegate. 

Your mandatory requirements

  • It is mandatory to have a Blue Card (a current Working with Children Clearance issued by Blue Card Services) before you commence employment in this role. It is recommended that you lodge an application for a blue card as soon as possible to avoid any delays in commencement should you be offered a position with the department. 
  • An Australian driver's licence, either open or P2
  • The right to work in Australia as a citizen, resident or on a current visa

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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