Join North Rockhampton Nursing Centre in a key leadership role managing daily operations within our Operational Services Department. You will lead a dedicated team delivering high-quality services across cleaning, food services, linen, maintenance, grounds, safety, and waste management.

With strong organisational and budget management skills, you will oversee projects and ensure efficient, safe, and welcoming environments for residents. We’re looking for someone who can communicate well at all levels, leads by example and thrives in a team setting. This is your opportunity to make a real difference every day

Apply now and be part of something meaningful and work in an environment where no two days are the same.

Job details

About us:

North Rockhampton Nursing Centre (NRNC) is comprised of 120 beds within the facility, of which 100 are Commonwealth funded beds, and the remaining 20 are State funded beds used for interim care. The facility provides residential aged care accommodation for general high care residents, residents experiencing dementia, and offers interim care and residential Transition Care program. NRNC is divided into 3 wings: Cec Pritchard Wing, Ivy Baker Wing, and Westwood Wing, each caring for 40 residents.

About the role:

• Develop and monitor the service's budget by regular assessment of the benchmark costs of each area - cleaning, food service, linen, fire safety and security, porterage, maintenance, grounds/gardening and waste management.
• Monitor and investigate the implementation of systems that provide optimal utilisation of the department's resources and provide for the requirements of amended or varied policies, standards and guidelines.
• Implement sound change management skills to ensure that staff continually update and improve the service delivery to clients.
• Ensure the ongoing development of staff training programs, to maintain a high standard of staff training and development, participate in staff recruitment and selection.
• Monitor commercial contracts to ensure that contractors meet their obligations and that the North Rockhampton Nursing Centre receives an efficient and valuable service. Coordinate routine maintenance of plant and equipment with onsite maintenance person and external contractors including the monitoring and supervision of repairs.

About you:

• While not mandatory, a relevant qualification would be well regarded.
• Food Safety Supervisor Course is a requirement of this position.
• Demonstrated experience in cleaning, catering, laundry or housekeeping services, Maintenance, Gardening.
• Display a working knowledge of the Aged Care Quality Standards.
• The Operational Services Manager is required to work closely with all staff and residents, as well as personnel from other health agencies, to ensure an efficient, harmonious and cost-effective service delivery.
• High level communication and interpersonal skills and the ability to consult and negotiate with clients and staff at all levels of the organisation.

What we offer:

Total remuneration value of up to $33,544 p.a. is comprised of:

• An hourly rate between $38.19 - $41.77 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK6D680173

Applications close: Thursday, 23 April 2026.

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 12) 2025.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Information for Applicants (PDF)
  
  RK6D680173 - Operational Services Manager (PDF)