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Ward Administration Officer RAMS
Chermside
Permanent flexible part-time opportunity to deliver efficient and effective administrative support to patients, members of the public and hospital staff who utilise Administration services, and to develop, implement and maintain clear systems and processes that enable timely and accurate patient support at The Prince Charles Hospital.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible part-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/PCH680347 |
| Closing date | 24-Apr-2026 |
| Job duration | Permanent Flexible Part-Time |
| Contact person | Robyn Black |
| Contact details | (07 3139 5934 Access the National Relay Service |
About the role
Permanent flexible part-time opportunity to deliver efficient and effective administrative support to patients, members of the public and hospital staff who utilise Administration services. The role supports the development, implementation and maintenance of efficient systems and processes that ensure timely and accurate patient administration and contribute to high-quality patient care at The Prince Charles Hospital.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Fulfil the responsibilities of this role in accordance with Queensland Health's core values, as outlined above.
- Provide first point of call, reception and telephone response service for patients and/or relatives and ensure re-direction to the appropriate area for care by health professionals, using tact, diplomacy and discretion.
- Provide a high standard of keyboard and word processing services, provide high standard of data integrity
- Ability to move within departments and work areas.
- Perform duties such as searches, admissions, booking Public and private appointments and discharges of patients both public and private on the Hospital Based Corporate Information System (HBCIS) including the completion of associated paperwork as per District policy and departmental procedures.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
