Queensland Corrective Services is committed to delivering high‑quality custodial training that supports a capable, confident and operationally ready workforce. The Principal Adviser, Custodial Training ensures the effective delivery of custodial officer recruit training and strengthens core capability across the state.

By leading a team of senior training officers, overseeing program quality, and embedding RTO and legislative requirements, the role drives continuous improvement and ensures training remains contemporary, consistent and fit for purpose.

Through strong stakeholder relationships, constructive trainee support and a commitment to professional development, this position contributes to safer correctional environments and a highly skilled custodial workforce.

Job details

Queensland Corrective Services (QCS) delivers safe, modern and responsive correctional services that support rehabilitation and reduce crime. The Principal Adviser, Custodial Training plays a critical role in ensuring the efficient and effective delivery of high‑quality custodial training services that meet the operational needs of the agency. This position leads capability development across custodial operational training and contributes to a consistent, contemporary and compliant training system that supports a skilled and confident frontline workforce.

The Principal Adviser is responsible for building and sustaining core capability within the custodial training function, ensuring training programs remain high‑quality, evidence‑based and aligned with organisational objectives. A key focus of the role is leading and managing a team of Senior Training Officers located at the Academy and across Queensland, fostering a cohesive and high‑performing training environment for custodial officer recruits. The position provides constructive feedback and support to trainees, ensuring assessments are fair, consistent and aligned with national standards.

Quality assurance is central to the role. The Principal Adviser oversees training program quality, ensuring consistency, continuous improvement and compliance with RTO requirements, national qualification standards and legislative obligations. This includes managing internal quality management system processes such as document control, data management and policy revisions. The role also contributes to annual auditing processes to ensure QCS meets its obligations as a Registered Training Organisation.

The position builds strong working relationships with correctional centre management and staff to ensure training services meet operational needs and support workforce readiness. By developing a training reporting framework, analysing performance trends and identifying emerging training requirements, the Principal Adviser ensures training delivery mitigates organisational risk and supports continuous improvement.

Collaboration with QCSA management and stakeholders is essential in developing annual operational training plans and priorities, monitoring their execution and ensuring training aligns with broader organisational strategies. The role also ensures staff training and professional development opportunities are available so training officers remain current, capable and equipped to deliver high‑quality learning experiences.

The ideal applicant will demonstrate:

• Leadership experience in a training environment, with strong problem‑solving and conceptual skills.
• Experience managing teams with diverse skillsets and supporting highperformance outcomes.
• Experience in an RTO environment, including program and curriculum design and training delivery.
• Contemporary knowledge of the custodial operational environment or similar frontline operational experience.
• Confident facilitation skills and the ability to engage diverse adult learners.

This is a significant opportunity to shape the capability of Queensland's custodial workforce. By leading training excellence, strengthening operational readiness and ensuring compliance with national standards, the Principal Adviser, Custodial Training plays a vital role in supporting safe, effective and professional correctional services across the state.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 685184-26-Applicant_information_guide,-v2.0-May2025 (PDF, 940KB)
  
  
  685184-26-Role lProfile (PDF, 274KB)