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Patient Services Officer (Surgical Rapid Access Unit)
Operating Theatres, Surgical Service Group, Townsville University Hospital
Summary
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Exciting opportunities available now with the |
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV680589 |
| Closing date | 29-Apr-2026 |
| Job duration | Permanent full-time |
| Contact person | Shallyn Sandow |
| Contact details | (07) 4433 3373 Access the National Relay Service |
About your employer
Townsville Hospital and Health Service (THHS) provides a supportive and collaborative workplace focused on delivering high‑quality care to the community. As the largest health service in northern Australia, THHS offers a stable, inclusive environment with opportunities for professional development and skill growth.
Employees benefit from a strong team culture, flexible work options, and the advantages of living in a region that combines affordability, short commutes, and a relaxed North Queensland lifestyle.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Base salary range: $79,272 to $88,158 p.a. (AO3)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus great salary packaging options to increase take-home pay
- Flexible working arrangements may be available
About your opportunity
This role delivers exceptional person‑centred customer service to patients, families, and the public accessing the Surgical Rapid Access Unit (SRAU).
You will work independently as the administrative support for the SRAU, partnering closely with the Clinical Nurse Consultant to provide high‑quality organisational support and contribute to positive patient outcomes.
The role includes maintaining and recording data across multiple spreadsheets for reporting purposes, as well as liaising with multidisciplinary teams and departments under the direction of the CNC to support timely and coordinated care.
Experience with Excel and data capture is highly regarded.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact: Shallyn Sandow on (07) 4433 3373.
Applications close: Wednesday, 29 April 2026.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
