Townsville University Hospital is looking for permanent full-time Health Security Officers to join our fast paced, supportive team. You’ll help maintain staff safety and contribute to positive patient outcomes, with no prior security experience required. We provide paid on the job training, and many officers come from non-security backgrounds. As a 24/7 service, we offer flexible shift options beyond standard business hours. This role offers job stability and long-term career potential. If you’re passionate about safety and want to make a meaningful impact, this is your opportunity to build a purposeful and fulfilling career. Please refer to the role description for further details.

Job details

About your employer

Townsville Hospital and Health Service (HHS) provides a fast‑paced and diverse healthcare environment where every role contributes to safe, high‑quality patient care. As a major regional health service, we offer stable employment, supportive teams and opportunities to develop your skills.

We promote career progression through training and development programs, helping employees build long‑term careers within Queensland Health.

Our workplace culture is collaborative and community‑focused, balancing the benefits of a large tertiary service with the lifestyle advantages of North Queensland, including short commutes, a friendly work environment.

Townsville HHS also supports work/life balance, offering job security, wellbeing initiatives and the chance to live in an affordable region known for its natural beauty and relaxed lifestyle.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Base salary range: $69,486 to $72,833 p.a. (OO3)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Shift allowances (where applicable)
• District zone allowance
• Plus great salary packaging options to increase take-home pay

About your opportunity

• Provide frontline security and emergency response services, including responding to staff duress alarms, fire alarms and requests for assistance.
• Maintain a safe environment for staff, patients and visitors through patrols, monitoring facilities and supporting clinical teams.
• Operate and monitor CCTV, electronic security systems and access controls to ensure the security of hospital buildings and infrastructure.
• Prevent, investigate and document security incidents, including theft, damage, trespass and behavioural concerns.

Requirements:

• Ability to work a rotating 24/7 roster, including nights, weekend and public holidays. 
• Completion of a functional capacity assessment and disclosure of any pre-existing injuries or medical conditions.
• Ability to remain calm and professional when responding to challenging situations.

Well regarded:

• Certificate III in Security Operations (or equivalent/higher).
• Current security licence.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; please contact: David Booth on (07) 4433 1189.

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV680813

Applications close: Monday, 11 May 2026.

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QH Applicant Information Kit (PDF)
  
  Info Sheet_Document Preparation-new candidates (PDF)
  
  OO3 Health Security Officer 30474059 (Word)