TAFE Queensland is an organisation that puts our customers - students, employers, communities - at the centre of everything we do.

Job details

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. 

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

As the Away from Base Claims Officer, you will:

• Reconcile AFB claims against budget allocations, financial records and reporting systems. 
• Develop strategies and processes to ensure timely acquittals of Away from Base funding. 
• Liaise with the Commonwealth Government to resolve outstanding claims and develop processes and procedures to ensure timely payment.

This position reports to the Manager, Centre for First Nations Training

This is a Permanent, Full-Time opportunity

The position will be based primarily at Cairns however you may be required to perform work at other TAFE Queensland campuses.  

Key Responsibilities

• Ensure all claims are accurately recorded and match financial statements, identifying any discrepancies and actioning accordingly.
• Input claim details into the financial management system and maintain an organised filing system for all reconciled claims.
• Ensure that all records are up-to-date, easily accessible, and compliant with organisational policies.
• Contact suppliers to obtain outstanding invoices and make payments.
• Follow up on outstanding claims and ensure timely completion and reimbursement.
• Liaise with Commonwealth Government to resolve outstanding queries relating to student claims.
• Ensure supporting documentation is provided to support claims.
• Provide client focused and responsive support and direction to support the objectives of the Away from Base program objectives.   
• Resolve operational problems and assist in the development and implementation of initiatives, policies, processes and systems for effective and efficient administration of the Away from Base  program.
• Provide financial support including the processing of purchase requisitions/orders, goods receipting, invoice processing, corporate card reconciliation and travel and accommodation arrangements.
• Undertake short term tasks, projects and assignments in accordance with instructions issued and within stipulated timelines.
• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Showing Initiative, Working Together, Focusing on our Customer and Taking Responsibility.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Demonstrated understanding of the practical challenges associated with living in, and travelling to and from, remote communities.
2. Proven track record and success in undertaking administrative tasks demonstrated through efficient and effective delivery of administrative outcomes
3. Displays flexibility and responsiveness and has the initiative, attitude and ability to thrive within a dynamic challenging and changing environment.
4. Sound problem solving, time management and prioritisation skills, with high level attention to detail and high competence in using a range of systems, software and tools.
5. Well developed interpersonal, listening and communication skills, in particular written communication, the ability to consult with a range of stakeholders and work collaboratively to achieve team and organisational goals.
6. Demonstrated commitment in the provision of outstanding client service.

Mandatory Requirements

• To perform this role, it is essential that the person who holds the position be an Aboriginal and/or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991 that applicants are Aboriginal and/or Torres Strait Islander persons. An Aboriginal and/or Torres Strait Islander person is a person who:  
• • identifies as an Aboriginal and/or Torres Strait Islander person and is of Aboriginal and/or Torres Strait Islander descent. 
  •  is accepted as an Aboriginal and/or Torres Strait Islander person by the Aboriginal and/or Torres Strait Islander community in which he or she lives.
• Current Queensland Driver License (as travel may be required across the region)
• Working with Children Check (Blue Card)
  • Confirmation of employment is conditional upon the preferred applicant being issued with a Blue Card.  For further information, please access the Public Safety Business Agency’s Blue Card Services: http://www.bluecard.qld.gov.au/. 

Note: Proof of Mandatory Requirements to be provided at interview.

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• A detailed resume; 
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)

Closing date: 4 May 2026

Job Reference Number: TQ2026-331

For further information, please contact:

Jeanie McIntosh, Manager, Centre for First Nations Training

jeanie.mcintosh@tafeqld.edu.au

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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