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Administration Officer, Sexual Health Services - Cairns


Cairns

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The Sexual Health Services team is seeking an Administration Officer to join their team. In this role, you will provide friendly, welcoming, non‑judgemental, professional, and highly customer‑service‑focused clinical reception, telephone, and administrative support within the Sexual Health Service.

Job details

Position status Casual
Position type Flexible
Occupational group Administration
Classification AO3
Workplace Location Cairns region,Far North Qld
Job ad reference QLD/CAH680896
Closing date 05-May-2026
Job duration Casual
Contact person Brittany Latham
Contact details 07 4226 4789
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About us: 

Cairns Sexual Health Services is a large clinic providing free and confidential STI testing, HIV and BBV, contraception, fertility control, and transgender care. Core clients include youth, Aboriginal and Torres Strait Islanders, people living with HIV, gender diverse, and those seeking pregnancy options. The multidisciplinary team includes doctors, Clinical Nurse Consultants, Clinical Nurses, a social worker, psychologists, Aboriginal and Torres Strait Islander Health Workers, and Health Promotion staff.

Our values were developed by our staff, patients and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services.

About your role: 

  • Assist all staff in the work area and develop a highly compatible and supportive working team, whilst demonstrating effective communication skills, empathy, and understanding in a patient-focused environment.
  • Answer queries and provide accurate information to patients, visitors, and staff accessing the unit in relation to Queensland Health policy and procedures.
  • Provide general administrative support including ordering of stationery, answering phone enquiries, photocopying, filing, faxing, and minute-taking as required, to enable health professional and medical staff to meet their objectives and deliver services to patients and colleagues.
  • Provide a quality client service including liaising with staff, public and private patients, carers, and external agencies as required in a confidential manner.

For more information about this role, please refer to the attached Role Description.

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

What we offer:

Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest. 

Learn what it's like to work with us, in an inclusive and supportive work environment.

Discover our dynamic and culturally diverse region through community and lifestyle.

Listen to what some of our staff have to say about working in our regions.

Visit our website to learn more about our hospitals and health centres.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are to apply online. If the information requested in the ‘how to apply’ section is not provided, you may not meet the requirements for further consideration of your application

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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