*Join Our Team as a Principal Advisor, Workplace Relations!*

Make a real impact and help shape Queensland’s future with the Department of Customer Services, Open Data and Small and Family Business (CDSB). As a *Principal Advisor, Workplace Relations*, you’ll work with talented professionals, providing expert advice and assistance on employee and industrial relations. This exciting opportunity will see you manage complex matters including industrial disputes, enterprise bargaining, performance and conduct, discipline and public sector appeals. You will also play a key part in reviewing and implementing workforce policies, frameworks and initiatives. Collaborate with a talented team, drive positive workplace outcomes, and contribute to meaningful change across the organisation.

Job details

*Your responsibilities*

As the Principal Advisor, Workplace Relations, you will

• Provide expert advice and guidance on complex workplace relations matters, including industrial disputes, enterprise bargaining, grievances, performance and conduct, discipline and appeals.
• Review, implement and maintain workforce policies, frameworks, and initiatives related to employee and industrial relations.
• Mentor and build capability within human resources and for CDSB managers to enhance understanding and effective management of workplace relations matters.
• Represent the department in stakeholder engagements, prepare high-level correspondence, monitor compliance, and identify risks and mitigation strategies.

*What we are looking for?*

The position requires an applicant who can demonstrate

• Thorough knowledge and experience in employee relations and/or industrial relations, with particular expertise in relation to Queensland public sector legislative and policy frameworks.
• Excellent communication and relationship management skills with the ability to engage with diverse stakeholders.
• Proven ability to work both autonomously and collaboratively when resolving workplace relations issues.
• Proven ability to interpret and implement Queensland legislation relating to employee or industrial relations.

Refer to the Role Description for a full list of responsibilities and what we are looking for.

Join our team - deliver excellence in customer service, make a difference and shape the future of Queensland. We celebrate diversity and invite applications from all backgrounds. For further information about this exciting opportunity, and how to apply, please see the attached Role Description.

Applications to remain current for 12 months.
Job Ad Reference: QLD/687379/26
Closing Date: Thursday, 14 May 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 687379 26 Role Description (Word, 5.39MB)