The purpose of the role is to ensure that Queensland Government’s SAP HR/Payroll and rostering solution is properly designed, configured, developed, documented, implemented, maintained and reviewed, in order to provide ongoing best practice and quality service to clients.

Job details

Your key responsibilities:

• Provide team leadership and coordination of work activities for a team of system analysts ensuring daily work allocation is completed efficiently and to a high standard.
• Assist Manager WFM Production Support with workload allocation by ensuring change management documentation, registers and processes are complied with and Quality Assurance checks completed.
• Undertake a lead role to ensure effective, client focussed teamwork by developing an understanding of the roles and duties of team members within the team and across CTS and Corporate Enterprise Solutions, and by collaboratively determining a skills transfer program to achieve outcomes with a commitment to quality and customer service.

Key competencies/suitability (role specific criteria and personal qualities):

You will be assessed on your ability to demonstrate the following:

• Demonstrated ability to apply integrated ERP knowledge in such activities as business analysis, solution configuration, second level support, and implementation of solution change control processes and project activities.
• Demonstrated extensive business analysis experience, including coaching and mentoring of other business analysts, and ability to work across teams to manage an integrated systems solution.
• Demonstrated extensive client service skills including prioritising of work, working to deadlines and service level timelines.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:

 Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

 Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• Team Lead WFM Production Support RD (PDF)
  
  DoH Applicant Pack (PDF)