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Administration Officer


Child and Family; Region – Far North Queensland; Service Delivery – Child and Family; Cairns

Your contribution:

The role of the Administrative Officer is to provide efficient and effective administrative services to support in the coordination of human resources, finance, facilities coordination, and records keeping. The role also supports the day to day operation of the Service Centre to deliver outcomes to internal and external clients.

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location Cairns region,Far North Qld
Job ad reference QLD/687384/26
Closing date 15-May-2026
Job duration
Contact person Mandy Carey
Contact details Phone: 4255 7000
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Your Responsibilities:

As a Administration Officer you will:

  • Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures.
  • Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental procedures and policies to facilitate the effective functioning of the service centre.
  • Administer financial processes including procurement, ordering, payments of accounts, petty cash, Carepay and monthly monitoring and reconciliation in accordance with current legislative and departmental accounting practices.
  • Administer HR processes in accordance with current legislation and departmental policies
  • Provide information to internal and external clients regarding office services and procedures to promote quality customer service through reception (telephone and counter enquiries), email and other forums.
  • Provide a sound knowledge in a range of software packages and databases in the administration of services provided by the service centre.
  • Work collaboratively with team members and understand the roles and responsibilities within the service centre to deliver efficient services.
  • Use, update and monitor relevant databases and files in line with departmental policies and guidelines to ensure accuracy of data.
  • Develop and maintain professional and collaborative relationships and communicate with internal and external stakeholders to achieve positive outcomes.
  • Prioritise and coordinate activities in a team environment to meet deadlines, and to be flexible in a changing work environment.
  • Performs ad hoc duties consistent with the responsibilities of the role as directed by the line manager or their delegate.

Your mandatory requirements:

  • Possession of or able to obtain a blue card administered by the Queensland Public Safety Business Agency.
  • Travel is a requirement of this position, therefore, it is a requirement that the applicant hold a current “C” Class Drivers licence.

How You'll be assessed:

The department is seeking to identify the most suitable person for this position. We will consider your demonstrated knowledge, skills and experience relevant to the key responsibilities of the position (outlined above), along with your demonstrated personal attributes, and may also consider your potential contributions to the department's equity and diversity objectives.

Our selection panel consider this position to be an Individual, within the Queensland Public Service Leadership competencies for Queensland (LCQ) framework and will be looking for demonstrated capability within in your application.  

Job Ad Reference:  QLD/687384/26

Closing Date: Friday, 15th May 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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