This role leads and oversees the delivery of high-quality rostering, payroll validation and workforce management support services

Job details

The Role

An opportunity has become available for a Manager (Integrated Workforce Management - Transactional and Support Services) to join Gold Coast Health (GCH) where the focus of our 13 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.

You will

• Lead and manage the delivery of Transactional and Support Services within the Integrated Workforce Management rostering environment
• Validate and certify fortnightly pay runs for all the organisation's employees
• Interpret complex industrial instruments and enterprise agreements to advise on roster compliance, payroll accuracy, and escalation pathways
• Manage the operational workload and performance of the Roster Support Office and End to End Rostering teams

About you

To be successful in this position you will require:

• While not mandatory, a relevant qualification would be well regarded
• Declaration of serious discipline history must be disclosed
• Criminal History Screening will be required for new employees (GCH will cover cost)

Benefits

• Flexible work options
• Career Development
• Salary Packaging
• Modern Facilities
• Diverse Work Culture
• Research Opportunities
• 12.75% super
• 17.5% leave loading

Salary

• Permanent full time
• Base salary ranging from $125 002 - $133 898 per annum

About Us

Workforce Policy and Performance (WPaP) provides a seamless service to support the business with workforce policy, performance reporting, establishment management, attraction and recruitment (including job evaluations, visa) and best practice rostering. We achieve this by developing resources that empower our clients to make informed workforce decisions, while supporting the objectives of the GCH Strategic Plan.

WPaP aims to increase the knowledge, accountability and governance practices surrounding workforce management. Workforce Policy and Performance key focus has been working on initiatives through technology, developing policy, applying governance and providing data to clients on our workforce.

About Gold Coast Health

• Nationally and internationally recognised location for innovative medical research and health care
• Annual operating budget exceeding $1.5 billion
• More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
• Secondary and tertiary health services across more than 20 facilities
• Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
• A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
• Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to Apply

Click APPLY to submit your application by Monday, 18 May 2026.

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

Job Ad reference: GC681965

Please note: no third-party applications will be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

***APPLICANTS ARE ENCOURAGED TO APPLY ONLINE*** Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• GC681965 - RD (PDF)
  
  Information for Applicants (PDF)