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RaSS Administration Officer
RaSS - Ipswich Hospital
Start a new journey with West Moreton Health! Provide high level of administration support to the Residential Aged Care Acute Support Service (RaSS)!
The RaSS offers support to the 16 Residential Aged Care Homes (RACH) located within the West Moreton Region, with a population of approximately 1400 residents
Approximately 100 RACH residents present to the ED each month. These patients have a higher likelihood of inpatient admission. Since the RASS service commenced, there has been a slow reduction in the number of RACH residents presenting to the ED
The service operates between 0800-1830, 7 days a week and is based on Level 1 of the Hayden Centre.
Permanent Part Time position – 38 hours per fortnight.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible part-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - West,Ipswich region |
| Job ad reference | QLD/WM682066_05 |
| Closing date | 20-May-2026 |
| Job duration | |
| Contact person | Steve James |
| Contact details | 0460 006 552 Access the National Relay Service |
About West Moreton Health
West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.
We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.
At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.
As a Child Safe Organisation, at West Moreton Health:
- We prioritise children and young people being seen, heard, and safe in every interaction.
- We create inclusive environments where the voices and needs of children and young people are valued and respected.
- We believe safeguarding is shared responsibility, upheld by every member of our organisation.
What it's like to work with us | West Moreton Health
About the role
The West Moreton Residential aged care Acute Support Service (RASS) partners with Residential Aged Care Homes (RACHs) to offer alternative care pathways for people who reside in RACHs. This is achieved through:
- Emergency Department (ED) avoidance through ED and hospital substitutive care
- Exploring goals of care with patients and their families to avoid unnecessary tests, procedures, and hospital admission
- Improving transitions of care between the RACH and hospital when hospital level care is required
- Partnering with ED and hospital alternative services
- Improving transitions back to the RACH through follow-up on hospital discharge.
Service delivery predominantly occurs in its patient's primary place of residence, the 16 RACH in the district. After hours, support is offered via the QAS hub, and under the governance of QAS medical officers, some reviews are ‘parked' for review by the RASS service the next morning.
What we're looking for
Our ideal candidate will be someone who can demonstrate the following:
- Experience and demonstrated achievement in similar roles.
- Well-developed interpersonal, negotiation, problem solving, oral and written communication skills.
- Ability to prioritise and coordinate activities in a team environment to meet deadlines and to be flexible in a changing work environment.
- Proven ability in the use of Microsoft Office Programs and the ability to acquire knowledge of relevant software packages (ieMR, ESM, myHR, Medi Records, HBCIS)
Mandatory Requirements:
- Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
Why choose us
- Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
- Professional development including mentorship, paid study leave, simulation training and research opportunities.
- Career pathways with support to step into senior roles and leadership.
- Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
- Competitive benefits including salary packaging and up to 12.75% super.
To apply
For further information regarding this role, please download and read the attached Role Description,#EveryoneIsALeader Framework and Information Packages. You will need to submit your Cover Letter, CV or Resume, including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
