Deliver efficient and effective administration support that is consistent with quality health, within Renal Services, based right here in Rockhampton!

You’ll build a strong understanding of a multi-site renal service and the systems that keep it running smoothly, while providing essential administrative and frontline support to medical and nursing teams. Your use of judgement, initiative, and organisational skills will assist in managing priorities, solve problems, and ensuring accurate, timely information that supports both clinical and operational decisions.

With a focus on teamwork, professionalism, and high ethical standards, you’ll be a key member in the team.

Job details

About us:

Central Queensland Renal Services, part of the Division of Medicine, supports a broad regional catchment from Longreach through to Gladstone and surrounding communities. The Rockhampton Community Dialysis Centre plays a central role, delivering satellite haemodialysis for suitable low-complexity patients, alongside education, training, and ongoing support for home haemodialysis, self-care dialysis, and peritoneal dialysis.

Working within a hub-and-spoke model led by Rockhampton Hospital, the service connects and supports multiple facilities across Central Queensland and Central West, helping patients access specialised renal care closer to where they live.

About the role:

• Have experience or be able to quickly acquire an in depth understanding of the operational scope of the Rockhampton Hospital Renal Service and the information systems which support its day-to-day operation across multiple geographical sites. 
• Exercise judgment and discretion in undertaking various tasks, being responsible for the quality of work undertaken, prioritising workload effectively, and performing duties responsibly within the team or in the absence of supervision. 
• Make use of available information systems, recognising decision making in clinical and management settings depends on accurate, timely, relevant, complete, concise and readily accessible information. 
• Perform a support role to medical and nursing staff within the departments by assisting with the preparation and completion of a range of documentation and administrative duties, including face to face and phone reception/customer service, filing, audit and transport of patient records as required.  

About you:

• This role will require you to carry out the physical aspects of the role requirements in regard to lifting, bending, squatting, ladders, and use of trolleys for the purpose of filing and chart transport across the facility as detailed in the Task Analysis.
• Proficiency in the application of computerised information systems and applications including Microsoft Outlook, Word and Excel. 
• Well-developed administrative skills to provide an administrative support function to a multidisciplinary team within a hospital environment. 
• Sound communication skills with the ability to interact professionally and sensitively, with all levels of staff, patients and the general public. 

What we offer:

Total monthly remuneration value of up to $8,382 p.m. is comprised of:

• An hourly rate between $39.98 - $44.46 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK6E682270

Applications close: Wednesday, 20 May 2026

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Information for Applicants (PDF)
  
  RK6E682270 - Administration Officer (Renal) (PDF)