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ESM Coordinator
Royal Brisbane & Women's Hospital
Manage Cerner ESM outpatient scheduling data, improving data quality, patient flow, and system optimisation across RBWH services.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO5 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/682620 |
| Closing date | 25-May-2026 |
| Job duration | Permanent |
| Contact person | Catherine Schafer |
| Contact details | (07) 3646 7534 Access the National Relay Service |
About the role
Manage and improve outpatient scheduling data within Cerner ESM, ensuring data accuracy, system optimisation, and support for patient flow and service delivery across RBWH.
Key accountabilities
• Provide technical expertise and support for Cerner ESM to ensure data accuracy and quality
• Lead data quality improvement initiatives and resolve outpatient scheduling issues
• Support system users through education, training, and help desk query resolution
• Contribute to system testing, upgrades, and implementation of new functionality
• Liaise with stakeholders to optimise clinic configuration, reporting, and business processes
Benefits when working for us
• Rewarding career and development opportunities across clinical and digital health areas
• Value driven organisation which provides a safe, flexible, and supportive workplace
• Competitive salary with annual incremental increases and generous superannuation
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: Metro North Careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
