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Ngarrama Data Administration Officer (Identified)


Caboolture Hospital

Support culturally safe maternity care through vital admin and data coordination for Aboriginal and Torres Strait Islander families

Job details

Position status Permanent
Position type Part-time
Occupational group Administration
Classification AO3
Workplace Location Brisbane - North
Job ad reference QLD/CAB682778
Closing date 26-May-2026
Job duration Permanent
Contact person Hunter Eyre
Contact details (07) 5433 8457
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Under s25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander Community.

We value the lived experience and cultural knowledge of Aboriginal and Torres Strait Islander candidates, and we encourage you to apply. We understand that cultural knowledge is a strength in this role and will support you in bringing your full self to the workplace

About the role
Provide culturally safe administrative and data support for Ngarrama Maternity Services, ensuring accurate health information, smooth patient flow, and respectful, family-centred care for Aboriginal and Torres Strait Islander women and families.

Key accountabilities

  • Deliver culturally responsive administrative and customer service support that ensures families feel safe, respected, and supported throughout their care journey.
  • Manage patient data and bookings using HBCIS and ieMR, ensuring accuracy, confidentiality, and timely updates.
  • Support patient flow through coordination of appointments, records, and administrative processes across multidisciplinary teams.
  • Exercise sound judgement in handling sensitive information, maintaining cultural safety, dignity, and privacy at all times.
  • Work collaboratively within a multidisciplinary team, prioritising workload effectively while contributing to continuous service improvement and culturally safe care.

Benefits when working for us
• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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