Job details

INDUCTION OFFICER

Passionate about people and pathways? Help launch careers in a dynamic role connecting apprentices, employers and training.

TAFE Queensland Gold Coast is looking for an experienced and motivated professional to deliver high-quality inductions for apprentices and trainees, build strong relationships with employers and industry, and lead a small administrative team to ensure seamless, compliant onboarding and training processes.

This is a Permanent Full Time opportunity based at our Ashmore campus with travel required across various South East Coast locations.

Key Responsibilities

• Facilitate and conduct distance inductions for apprentices/trainees, ensuring training, legislative and business requirements are met for each apprentice/trainee (including Training Record, Employer Resource Assessment, Training Plan and Induction Confirmation). 
• Effectively utilise a range of software applications, databases, information systems and student management systems to ensure that distance inductions are completed accurately and efficiently. 
• Provide support and guidance to employers and apprentices/trainees on meeting their statutory obligations with respect to training legislation, regulations and guidelines. 
• Knowledge of, or the ability to rapidly acquire knowledge of, relevant legislation, regulations, policies and guidelines to ensure that TAFE Queensland Gold Coast is compliant with statutory obligations regarding Pre-qualified supplier (PQS) and Australian Skills Quality Authority (ASQA). 
• Liaise with representatives of TAFE Queensland, industry, employers and community and provide accurate and timely advice to clients and management in regard to TQGC’s programs and services. 
• Contribute to continuous business improvement through supporting the development and implementation of internal quality system procedures, processes and documentation to build business efficiencies within the Inductions team. 
• Contribute to the achievement of success within the broader User Choice Administration team through ensuring quality policies and procedures are followed and documentation relevant to the work unit is completed to the required standard. 
• Proactively participate in local Performance Planning and Development (PPD) processes, seeking opportunities for self-development and contributing to the development 
• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Showing Initiative, Working Together, Focusing on our Customer and Taking Responsibility.

Who are we looking for?

The ideal applicant will be someone who has the following key capabilities:

1. Proven knowledge and understanding of the Australian Apprenticeship system and TAFE Queensland Gold Coast’s objectives regarding apprentices/trainees.
2. Knowledge of, or the ability to rapidly acquire knowledge of, relevant training legislation, regulations and guidelines, and an ability to achieve business objectives and meet client expectations, whilst ensuring compliance with TAFE Queensland’s statutory obligations. 
3. Proven problem-solving skills, including the ability to work both autonomously and collaboratively to meet key performance indicators (KPIs), and to remain flexible, agile and responsive to changing demands of the business and clients. 
4. Demonstrated ability to work collaboratively with internal and external stakeholders to support the development of effective relationships with TAFE Queensland clients, in an environment where legislative timeframes and competing priorities are present. 
5. High level oral and written communication skills including the ability to liaise effectively with internal and external stakeholders, and the ability to tailor communication styles to effectively connect with a variety of audiences.

Candidates possessing electrical expertise will be highly regarded, aligning with increased demand in this discipline.

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• A detailed resume; 
• A cover letter that outlines your known skills, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)

Closing date: 4.00pm, Friday 29 May 2026

Job Reference Number: TQ2026-420

Job Contact: April Gall, Coordinator Apprentice & Trainee Induction Services via April.Gall@tafeqld.edu.au

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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