Healthcare Administration with Purpose

Play a vital role in supporting patient care through accurate billing, compliance, and revenue optimisation in a leading public health service

Job details

Your new role:

As a Private Practice Billing and Audit Officer, you will play a key role in ensuring accurate, timely billing and compliance within a complex healthcare environment, supporting both operational efficiency and revenue optimisation. You will:

• Manage end-to-end billing processes, including raising, issuing, and following up on accounts for private inpatient services
• Liaise with Health Funds and Medicare to resolve billing discrepancies, rejections, and compliance matters
• Maintain and update patient and billing data across multiple systems, ensuring accuracy and adherence to legislative requirements
• Provide high-quality administrative support, including data extraction, reporting, records management, and responding to enquiries

About you:

You are a highly organised and detail-oriented professional who thrives in a structured environment and takes pride in delivering accurate, high-quality work. You have:

• Strong administrative and time management skills, with the ability to prioritise workloads and meet deadlines
• Excellent communication and customer service skills, with the ability to build effective relationships with internal and external stakeholders
• Demonstrated (or the ability to quickly acquire) knowledge of medical billing processes, Medicare Benefits Schedule, and healthcare systems
• A proactive mindset with the ability to work autonomously, solve problems, and contribute to continuous improvement initiatives

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Princess Alexandra Hospital:

The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

Princess Alexandra Hospital, a place of countless opportunities to learn and grow your career!

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS05682073_1 Role Description (PDF)