Step into a role where insight meets impact. As Principal Improvements and Project Officer, you’ll lead transformative projects that shape how regulatory services are delivered - from concept to execution. You’ll harness the power of data and research to influence strategy, guide smart decision-making, and deliver meaningful reforms. Working collaboratively across QBCC, you’ll partner with experts to design and deliver initiatives that make a real difference. If you like to challenge the status quo, uncover smarter ways of working, and lead change that improves industry outcomes, apply now to bring your ideas to life.

Job details

About QBCC 

As Queensland's independent building and construction regulator, we play a critical role in protecting people, supporting industry and building trust in a system that touches every part of our community, from safe homes and liveable communities to jobs and economic security.

We support a $69 billion industry by protecting consumers, ensuring the industry is well supported, providing a safety net through the Home Warranty Scheme, and proactively delivering education.  

A thriving building and construction industry benefits us all. But it only works when people feel informed, enabled and protected. That's where we come in.

We support industry, protect consumers and uphold standards. We make fair and transparent decisions, deliver services that build trust, and support a strong, sustainable industry.

About the role  

This role sits at the intersection of insight, strategy and delivery, offering the autonomy to lead meaningful change. As part of the newly created Transformation and Change Division, you'll work closely with the Project Delivery, Transformation Management Office and Business Analytics and Intelligence branches to drive end-to-end improvement projects. You'll apply strong governance while leveraging data and research to shape smarter regulatory outcomes.

Partnering across QBCC, you'll design, deliver and evaluate strategic initiatives that challenge current practices and elevate performance. Suited to a self-directed professional, this role empowers you to take ownership, think critically and turn insight into action.

While the role allows for flexibility, weekly in-person attendance at the Brisbane office is an important part of this role.

*Please refer to the attached Position Description for Key Outcomes and Accountabilities and Candidate Attributes for this role* 

About you  

You're a commercially astute professional who operates with confidence and autonomy, bringing a sharp, analytical lens to complex challenges. You excel at researching, interpreting and applying legislation, translating insight into clear, high-quality written outputs. An influential communicator, you engage stakeholders with credibility, producing concise briefings and building strong, trusted relationships. You balance independence with collaboration, working seamlessly across multidisciplinary teams. With a strong track record in project delivery, business improvement or change - ideally within a regulatory environment, you bring a pragmatic, outcomes-driven approach. Formal qualifications in project management or Lean Six Sigma will further strengthen your impact.

Why Join QBCC? 

At the QBCC, you'll be part of a purpose driven organisation where your work matters. You will work alongside dedicated professionals who value integrity, collaboration and learning. You'll have opportunities to grow while making a real contribution to shaping the QBCC's future and outcomes for our stakeholders    

If you're ready to dive into a career defining transformation journey with us, where your impact will help shape what comes next, we'd love to hear from you. 

How to apply 

Please submit your resume and a cover letter (max 2 pages) outlining how your skills and experience meet the candidate attributes and key outcomes and accountabilities.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• PD AO7 Principal Improvements and Project Officer (PDF, 831KB)
  Role Description
  
  QBCC Information for Applicants 2025 (PDF, 5.70MB)
  Information Package for Applicants