This is an exciting opportunity for an experienced legal administrator to join Legal Aid Queensland’s Family Law Services division as a Principal Practice Management Officer. In this role, you will coordinate and support key administrative functions across the directorate and division, ensuring efficient and effective service delivery.

Job details

About Legal Aid Queensland 

Legal Aid Queensland's vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland.

We embrace diversity, flexibility, learning and continuous improvement to deliver quality legal services. The work is challenging but rewarding - and that is why staff wellbeing and work/life balance are a top priority for us.

About the role

This is an exciting opportunity for an experienced legal administrator to take on a position in Legal Aid Queensland's Family Law Directorate. The position coordinates administrative functions across the division. 

You will play a key role in practice management, actively identifying opportunities to enhance business processes, streamlining workflows, and implementing improvements that support efficient and effective service delivery across the division.

In this role you will:

• Build a culture of support, collaboration and communication with family law administrative staff across the state.
• Supervise a team of administration staff within the Family Law Services directorate to deliver executive support, litigation support and coordination functions.
• Oversee the development and facilitation of training that responds to specific individuals, teams, and office needs of family law administration staff across the state.
• Coordinate recruitment of administration staff for Family Law Services, including participation on panels.
• Provide guidance and coaching to administration staff in the directorate and Business Support Officers.
• Lead the development, review and implementation internal systems, processes, and work practices. This includes identifying areas for improvement, leading consultation, recommending changes and implementing enhancements to existing practices.
• Develop and maintain the family law litigation support manual in line with changes to legislation and associated court procedures.
• Coordinate meetings to share information, discuss process improvement opportunities and collaborate on changes to the litigation support officer manual.
• Liaise with Directors, Senior Principal Lawyers and Principal Lawyers to coordinate development activities for family law administrative staff.

Working for Legal Aid Queensland

We're committed to looking after you – professionally, financially and socially. Our wide range of benefits allow you to work flexibly and maintain your wellbeing while supporting you to make a positive impact on the lives of Queensland's most disadvantaged people.

We offer:

• 36.25 hour full-time working week
• Flexible working arrangements
• Generous salary packaging - up to $30,000 FBT exempt which includes your taxable income tax and increases your take home pay
• Novated leasing options 
• Annual rewards and recognition
• Commitment to cultural safety
• Free confidential counselling sessions for you and your immediate family

See the attached LAQ Employee Benefits to see more benefits.

To apply please provide:

• a cover letter (maximum 2 pages) addressing how you meet the Success criteria (Knowledge, skills and experience), in line with the “Key responsibilities”.
• your resume/CV that details your relevant experience, work history and qualifications; and
• the names of two referees.

Closes: 11:59pm, Monday 8 June 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Position Description - Principal Practice Management Officer (PDF, 417KB)
  Role Description
  
  Applying for a role at Legal Aid Queensland (PDF, 441KB)
  Application Kit
  
  LAQ Employee Benefits (PDF, 277KB)
  Application Kit