The Department of Housing and Public Works is seeking full-time Housing Officers to join the Mount Isa Housing Service Centre.

These positions are primarily office-based but involves regular fieldwork within Mount Isa and the region.

Starting Salary: $77,354 per annum (AO3 classification) $2,965.00 gross per fortnight, plus up to 12.75% employer superannuation contributions and annual leave loading.

Salary Progression: The AO3 classification offers four incremental pay levels, with annual increases over four years, reaching a maximum salary of $85,833 per annum.

It is strongly encouraged to contact Alece or Troy on 07 44372700 for further information about the role and the application process.

Job details

The Mount Isa Housing Service Centre is looking for passionate, caring Housing Officers to join our team and make a real difference in the community! As a Housing Officer, you'll support customers with applications, tenancy, and property management, helping them build the skills to sustain their tenancies and improve their lives.

Field work is a regular requirement of this role. Conditions in the field are changeable and can be volatile, requiring varying degrees of vigilance and management of risk. This role also requires overnight travel across our region, which extends from Karumba to Boulia and Hughenden to the Northern Territory border.

Planned travel, typically ranging from 2 to 4 nights, will be arranged in consideration of your availability.

We offer extensive training, peer support, and the chance to build a meaningful career helping vulnerable Queenslanders. Employer Questions - To Be Addressed in Your Application.

As part of your application, please ensure you address the following questions:

• What is your experience in customer service?
• Do you have experience working with a variety of computer systems?
• Are you familiar with the functions and responsibilities of the Department of Housing & Public Works?

Additionally, please review the attached role profile and include details of your relevant transferable skills in your cover letter. This information will assist the selection panel in shortlisting candidates for the interview stage.

Candidates are encouraged to contact Alece or Troy on 07 4437 2700 to discuss the requirements of their application and the specifics of the role. Alece and Troy are also available via email on alece.moncrieff@hpw.qld.gov.au or troy.rowling@hpw.qld.gov.au.

Further Entitlements:

Leave Entitlements: Employees are entitled to five weeks of annual leave per year, which includes a mandatory closure period over Christmas and New Year.

Regional and Remote Incentive: After six months of continuous employment, you will be eligible for a Regional and Remote Incentive payment of $3,750, which will continue to be paid every six months thereafter.

Locality Allowance: For staff based in Mount Isa, a fortnightly locality allowance is provided. This allowance is $45.80 for employees without dependants and $91.60 for those with dependants. Resume including a cover letter detailing your transferrable skills is required.

Applications to remain current for 12 months.
Job Ad Reference: QLD/690442/26
Closing Date: Saturday, 16 June 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

There are two permanent positions available.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (11) (PDF, 640KB)
  
  
  690442 26 Role Description (PDF, 241KB)