Senior Team Leaders provide leadership to and management of a team of professional and operational staff to ensure the delivery of high-quality child protection services that includes overseeing care arrangements (family-based placements, residential care, and Individual Placement Support Packages) and Regulation of Care in accordance with legislation and practice guidelines to children, young people, families, and communities serviced. This also includes supporting the work of the Keeping Kinnected team within the unit, with a focus on assisting with kin mapping to support care arrangements and Regulation of Care. This is achieved by a collaborative integrated multi-disciplinary team (that may include representation from other agencies). Senior Team Leaders will lead and manage a team of Child Safety Officers.

Job details

Your responsibilities

As a Senior Team Leader you will: 

• Provide leadership and management of staff to deliver quality child protection service delivery, with a specific focus on placements, consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice human resource principles.
• Allocate, prioritise and perform work tasks in accordance with departmental policy, the Child Safety Framework for Practice, practice guidelines and statutory, financial and administrative delegations.
• In conjunction with the Placement Services Unit Manager, develop appropriate service responses to meet the identified placement needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.
• Identify training needs and collaborate with the relevant training and development specialists in defining the training gaps, to enable content development and implementation. Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery.
• Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services, with a specific focus on placements.
• Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.
• Actively participate as a member of the Placement Services Unit Management Team and in quality assurance reviews of the service centre. 
• Provide authoritative and specialist advice and decisions on complex casework and placement matters, child protection policy, legislation and practice to relevant service centre staff to assist in the coordination of quality and appropriate client services. 
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Role specific/technical skills

You recognise and articulate the interests of Aboriginal and Torres Strait Islander people, and have the capacity to consult and negotiate according to Aboriginal and Torres Strait Islander protocols. You know about and understand the issues that impact on both cultures in contemporary society. You can lead people to understand and achieve the values of the Framework for Practice and have the capacity to influence and build capability in a range of work environments.

How to apply

To enable us to assess your application, please submit the following via www.smartjobs.qld.gov.au:

• Resume and minimum of 2 referees including their email addresses. At least one referee should have a thorough knowledge of your work over the past two years as your manager or supervisor. 
• a statement not more than two pages, that summarises your skills, experience and achievements against the leadership competencies and duties/responsibilities of the position.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 690456-26-Role Description (Word, 731KB)
  Role Description
  
  690456-26-Candidate Information Package (Word, 174KB)
  Information Package for Applicants