The Chief Experience Officer is the organisation's storyteller-in-chief, leading Queensland Museum's state-wide Experience Portfolio, including exhibitions, destination events, visitor experience, audience engagement, digital platforms, marketing and commercial growth across one of Australia's leading cultural institutions.

Job details

Queensland Museum is one of Australia's leading cultural and scientific organisations, connecting people with the stories of Queensland through world-class collections, research and experiences since 1862. As the organisation embarks on a renewed strategic direction focused on impact, connection and growth, Queensland Museum is seeking an exceptional executive leader to join its refreshed Executive Leadership Team as Chief Experience Officer.

Reporting to the CEO Renai Grace, this is a rare opportunity to influence how millions of people connect with culture and science through storytelling. The role will drive transformational audience and experience strategies that strengthen Queensland Museum's profile, grow visitation and revenue, and position the organisation as a leading cultural destination in the lead-up to the Brisbane 2032 Olympic and Paralympic Games.

We seek an accomplished senior executive with a proven track record delivering high-impact audience experiences that are creatively ambitious, commercially successful and digitally innovative.

The successful candidate will bring strategic vision, executive leadership capability, strong stakeholder engagement skills, and experience leading large multidisciplinary teams within complex public-facing environments.

For a confidential discussion and to request a detailed candidate information pack, please contact qm@reaartsandculture.com.

Applications close at 17:00 (AEST) on 17 June, 2026

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer. 

• Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar)
• Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
• Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
• All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 89, 182 or 183 of the Public Sector Act 2022.

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Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QM689720 Chief Experience Officer - RD (PDF, 191KB)
  Role Description