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Independent Patients Rights Advisor (Identified)
Rockhampton
Central Queensland Mental Health Alcohol and Other Drugs Service supports people through some of life’s most challenging moments while delivering meaningful care across regional communities. This role offers variety, connection and the chance to advocate for vulnerable people every day.
As an Independent Patients’ Rights Advisor, you’ll support patients, families and carers to understand their rights under the Mental Health Act, help people have their voices heard and work alongside mental health professionals and community stakeholders to protect patient interests.
If you’re an Aboriginal and/or Torres Strait Islander person with strong communication skills, compassion and a passion for advocacy, this is a rewarding opportunity to make a genuine difference across Central Queensland communities.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO7 |
| Workplace Location | Rockhampton region |
| Job ad reference | QLD/RK6E684413 |
| Closing date | 23-Jun-2026 |
| Job duration | Until 31 January 2027 with possible extension |
| Contact person | Amy Holmes |
| Contact details | (07) 3542 6914 Access the National Relay Service |
About us:
Central Queensland Mental Health Alcohol and Other Drugs Service is all about supporting people through some of life's toughest moments while making a difference across regional communities. Caring for more than 250,000 residents across Rockhampton, Yeppoon, Gladstone, Biloela, Moura, Woorabinda and the Central Highlands, the service offers a unique mix of inpatient, acute and community-based care where every day brings variety, connection and purpose.
About the role:
- Support and advocate for patients, families, carers and support persons by ensuring they understand their rights and responsibilities under the Mental Health Act.
- Assist patients to communicate their views, wishes and treatment preferences with health practitioners and support networks.
- Work collaboratively with mental health professionals, community visitors, guardians and legal representatives to protect and promote patient interests.
- Provide guidance and support for Mental Health Review Tribunal hearings, including explaining patient rights and assisting with representation if requested.
- Deliver services across Central Queensland and Central West regions while maintaining high standards of safety, quality, confidentiality and legislative compliance.
About you:
- Under Section 25 of the Anti-Discrimination Act 1991 (Qld), it is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander community.
- Bring your knowledge of the application and requirements of the Mental Health Act 2016 or ability to rapidly acquire such knowledge.
- You will bring high level oral and written communication skills and ability to support people from vulnerable population groups, such as persons with a mental illness.
- You will have the ability to consult with a broad range of mental health stakeholders, including mental health consumers, support persons, authorised doctors and administrators of authorised mental health services.
What we offer:
Total monthly remuneration value of up to $14,297 p.m. is comprised of:
- An hourly rate between $70.66 - $75.83 p.h.
- 12.75% employer superannuation contribution
- 17.5% leave loading
Additional Benefits:
- Ongoing Professional Development and Education Opportunities
- Flexible Work-Life Balance and Variety
- Generous Salary Sacrificing Options
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
How to apply:
To apply, please submit the following:
- Your current CV or resume, including referees.
- A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
- Any additional forms / evidence as attached or listed on the Role Description.
For assistance:
- Contact Recruitment.CentralQueensland@health.qld.gov.au
- Quote the Job Ad Reference (JAR) RK6E684413
Applications close: Tuesday, 23 June 2026
#Rockhampton
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
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Documents
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