Join Queensland Health’s Payroll Transactional Services team and play a key role in delivering payroll and workforce management services to employees across the state. This is a great opportunity to develop your payroll, HR systems and customer service expertise while working within one of Queensland’s largest payroll environments.

Job details

The purpose of this role is to provide customer-focused payroll and administrative support services, ensuring accurate payroll processing, workforce data management and timely resolution of payroll enquiries for Queensland Health employees.

What you'll do

In this role you will process payroll and workforce management transactions, maintain rostering and HR master data, investigate and resolve payroll enquiries, provide advice on payroll processes and requirements, liaise with managers and employees to ensure accurate information is maintained, contribute to business improvement initiatives, maintain quality assurance and record management requirements, and support the delivery of efficient payroll services across Queensland Health.

About you

We are searching for someone who:

• Has experience in customer service, administration or payroll environments
• Has strong data entry and computer skills with a high level of accuracy
• Can manage competing priorities and meet processing deadlines
• Has excellent communication and stakeholder engagement skills
• Can work effectively within a team environment
• Has experience with payroll, rostering or HR systems (desirable)

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• DoH Applicant Pack (PDF)
  
  CSD684432 Client Service Officer RD (PDF)