The Roster Support Officer provides dedicated rostering and workforce management support services and to /line managers to achieve the optimal deployment of business unit resources. The position is based in Payroll Transactional Services but provides a relief support service to various Roster Support Offices in the Hospital and Health Services.

Job details

Your Key responsibilities:

• Provide quality customer focused rostering and workforce management support services (including the planning, creation and maintenance of rosters) to line managers to ensure optimum workforce deployment.
• Pro-actively manage time and attendance records, liaising with staff and nurse unit/line managers to enable accurate scheduling activities and pay outcomes.
• Establish and maintain a close working relationship with nurse unit/line managers to understand the operating environment and requirements.

Role fit

The essential requirements for this role are:

• Demonstrated experience performing rostering and/or workforce management support activities in a large and complex service delivery environment.
• Demonstrated knowledge of, or ability to rapidly acquire knowledge of Queensland Health's Integrated Workforce Management Solution and relevant industrial instruments as they apply to various employment streams.
• Demonstrated analytical and problem-solving abilities in relation to rostering and workforce management transactional issues.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:

 Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

 Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• Roster Support Officer Relief RD (PDF)
  
  DoH Applicant Pack (PDF)