Are you a people focused administrator with exceptional organisational skills and attention to detail? We are offering exciting Permanent and Fixed Term Part Time opportunities designed to support your work-life balance.

In this rewarding role, you’ll deliver outstanding customer service while supporting reception, appointment bookings, patient triage, and record management. Using Oral Health information systems, you’ll confidently manage appointments, prioritise tasks, maintain confidentiality, and ensure clients receive timely, professional care.

Join a supportive and engaging team where your skills will make a real difference to people’s oral health every day. If you’re passionate about helping others and thrive in a fast-paced environment, we’d love to hear from you; apply today!

Job details

About us:

Central Queensland Oral Health Service provides free dental services to eligible children and adults across the Rockhampton, Capricorn Coast, Gladstone, Banana, and Central Highlands regions. A wide range of services are available, including dental check-ups, X-rays, fillings, extractions, dentures, dental prosthetics, emergency treatment, and referrals to specialist services. The service also provides advice and support on the best ways to keep your mouth, teeth, and gums healthy.

About the role:

• Provide an efficient booking and reception service while prioritising tasks to support a high-quality, client-focused experience using the Information System for Oral Health.
• Duties include triaging patients, managing and maintaining waiting lists, creating appointment bookings, and coordinating appointment cancellations and rescheduling in a timely manner.
• Maintenance of patient clinical records (electronic and paper-based), ensuring confidentiality is always upheld.
• Under direction, assist with procurement activities of Oral Health Services ensuring application of Materials Management guidelines and provide a range of financial administrative support services.

About you:

• While not mandatory, a relevant qualification would be well regarded.
• Demonstrated ability to use strong communication and negotiation skills to respond to inquiries from internal and external clients, researching system capabilities and determining if customer's requests can be met, as well as ensuring patient confidentiality is maintained.
• Demonstrated ability to work cooperatively and effectively within the team and with patients/clients.
• Demonstrated ability to use computer-based information systems effectively and efficiently. with expertise for data entry, word processing and spreadsheets.

What we offer:

Total remuneration value of up to $100,585 p.a. is comprised of:

• An hourly rate between $39.98 - $44.46 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK6F684688

Applications close: Thursday, 18 June 2026

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 12) 2025.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Information for Applicants (PDF)
  
  RK6F684688 - Administration Officer (Oral Health Services) (PDF)