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Client Service Officer
Meadowbrook
Join Queensland Health and play a vital role in delivering accurate, customer-focused payroll services that support employees across the health system. In this permanent position, you will contribute to the efficient management of payroll operations by processing payroll transactions, maintaining employee records, and ensuring the integrity of workforce data.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Health - Health Service Support |
| Classification | AO3 |
| Workplace Location | Logan - Beaudesert |
| Job ad reference | QLD/CSD684868 |
| Closing date | 19-Jun-2026 |
| Job duration | PERM FT x2 |
| Contact person | Katie Smith |
| Contact details | 0436671201 Access the National Relay Service |
Be part of a team that delivers essential payroll and administrative services to Queensland Health employees. Two permanent roles offers the opportunity to utilise your payroll expertise while supporting workforce management through accurate processing, data maintenance, and stakeholder engagement.
Key competencies/suitability (role specific criteria and personal qualities)
You will be assessed on your ability to demonstrate the following:
- Experience in or the ability to rapidly acquire the skills and knowledge to utilise payroll and rostering solutions and maintain rostering and HR master data in an accurate and efficient manner.
- Well-developed communication skills with demonstrated ability to provide quality customer service to various stakeholders in a large and complex organisation.
- Proven ability to work within a team environment, follow standard business processes and contribute to process improvements to meet timeframes and ensure team outcomes are achieved.
- Demonstrated knowledge in or ability to rapidly acquire the knowledge of calculating and reconciling WorkCover reimbursements to ensure correct entitlements are paid to the employee.
- Demonstrated knowledge, or the ability to acquire knowledge of contemporary Human Resource Management issues, as well as relevant industrial awards, agreements, statutory regulations and legislation pertaining to payroll.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes
Competitive salaries
- 12.75% superannuation
- 17.5% leave loading
Employee wellbeing
- 38 hour full time work week
- Access to 24/7 confidential employee support providers and counsellors including for immediate family members
- Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
- Career progression with more than 300 diverse career pathways and career support to take you further!
- Access to a variety of programs and initiatives to support training and career growth.
- Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
