Take the next step in your career with this exciting opportunity within eHealth. The Digital Partnership Team requires a Project Officer to assist in supporting and coordinating the delivery of a medium scale Information Management (IM) and Information and Communication Technology (ICT) project, by ensuring successful completion within agreed acceptance criteria to enable enhanced service delivery.

Job details

What you'll do  

• Support and coordinate the delivery of specialized small to medium work packages involving the delivery of IM/ICT and ensure solutions are responsive to customer needs and sustainable in an enterprise environment.
• Ensure compliance with best practice guidelines and the Queensland Health formal project management approach and methodologies, to enable the achievement of consistent and quality project outcomes.
• Develop or assist with the development of project management documentation, including formal project plans, budgets and estimates.
• Monitor and report on work package activities against agreed criteria.
• Support risk and issue identification, assessment and mitigation activities by ensuring risks and issues are documented, reviewed and escalated as appropriate.
• Develop and review project deliverables to ensure they meet quality standards and comply with Queensland Health policies, strategies and architecture.

About you  

We are searching for someone who has:  

• Demonstrated experience in the delivery of high quality customer service in a large complex environment
• Proven high level oral and written communication skills and a high-level ability to apply contemporary leadership principles to develop and maintain effective relationships within both the project team and external stakeholders
• Proven experience and high level knowledge to design and coordinate small to medium scale projects, including the planning, scheduling and tracking of project activities and deliverables, utilising available project management tools and methodologies
• Demonstrated analytical, conceptual and problem solving skills and an ability to work unsupervised whilst coordinating multiple tasks within agreed priorities, timeframes and accountabilities
• Demonstrated ability or the ability to quickly learn ServiceNow and ITIL Service Management processes (primarily incident / problem / change / config management)
• Proven experience in the use of computers and software packages (eg MS Office, Visio, MS Project)

Why work with us?  

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. 

Competitive salaries 

• 12.75% superannuation  
• 17.5% leave loading 

Employee wellbeing & development 

• Access to 24/7 confidential employee support providers and counsellors including for immediate family members 
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. 
• Access to a variety of programs and initiatives to support training and career growth.  
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. 

Our commitment to equity, diversity and inclusion  

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.  

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.  

Ready to apply? 

For further information on how to apply please review the attached Role Description.  

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Project Officer RD (PDF)
  
  DoH Applicant Pack (PDF)