Organised, Professional, Compassionate? We Want You!

Join Logan Addiction Services as an Administration Officer and play a vital role in supporting consumers, carers, clinicians, and staff. In this rewarding position, you'll be the welcoming first point of contact while providing high-quality administrative support that helps ensure the smooth delivery of addiction and mental health services.

Job details

Your new role:

As an Administration Officer, you will provide efficient administrative support that contributes to safe, organised, and consumer-focused service delivery. You will play a key role in supporting clinical teams and ensuring consumers receive a professional and welcoming experience.

Key responsibilities include:

• Acting as the first point of contact for consumers, carers, and stakeholders accessing the service.
• Coordinating appointments, managing communications, and issuing SMS appointment reminders.
• Maintaining accurate records, data entry, and documentation in line with service requirements and legislative obligations.
• Providing comprehensive administrative support including meeting coordination, minute taking, fleet management, mail handling, and general office administration.

About you:

You are a highly organised and customer-focused administration professional who thrives in a busy environment and can confidently manage competing priorities.

You will bring:

• Strong administrative skills, including experience using Microsoft Office and other contemporary business systems.
• Excellent communication and interpersonal skills, with the ability to engage professionally with diverse stakeholders.
• Proven ability to prioritise workloads, meet deadlines, and work independently when required.
• Sound problem-solving skills, attention to detail, and the ability to exercise discretion and judgement in daily tasks.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

Metro South Addiction and Mental Health Services:

Metro South Addiction and Mental Health Services provide inpatient, hospital-based and community mental health and community alcohol and drug services for all age groups across a number of campuses.

We embrace a forward looking, progressive approach and work collaboratively with all stakeholders in order to achieve expected outcomes. A clear and strong consumer and carer focus is promoted with our vision being to provide our community excellence in consumer centred, integrated care across the continuum of addiction (alcohol and drug) and mental health services.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS06685387 Role Description (PDF)