Play a leading role in driving change, engagement and communications across the program establishing and operationalising the new Woodford Youth Detention Centre. Supporting a large non-ICT program of organisational, cultural and operational initiatives, the role coordinates integrated change approaches across more than 25 interconnected initiatives. Working closely with program leadership, the role shapes the program narrative, supports stakeholder readiness and helps ensure successful implementation across all workstreams. The position also considers impacts across the broader youth detention network, supporting alignment and consistency where required.

Job details

The Manager Change and Communications (AO8) is responsible for driving integrated change and stakeholder readiness across a major non-ICT program of organisational, cultural and operational initiatives supporting the establishment and operationalisation of the new Woodford Youth Detention Centre.

Working across more than 25 interconnected initiatives, the role plays a critical leadership function in ensuring change, engagement and communications approaches are integrated, coordinated and aligned across the program. The position provides a unique opportunity to help shape how a new centre is established, understood and operationalised, while contributing to broader organisational alignment across Youth Detention Services.

Reporting to the Program Director and working closely with the Program Manager, the role is responsible for shaping and maintaining the program narrative, supporting stakeholder alignment and ensuring effective engagement and communication strategies are embedded across all workstreams.

The role provides specialist and strategic advice on: 

• Change management approaches 
• Stakeholder engagement strategies 
• Program communications and messaging 
• Change readiness and adoption risks 
• Integration and sequencing of change activities across initiatives

The position leads the development and implementation of program-wide change and engagement frameworks, tools and approaches to support consistency and quality across initiatives. This includes stakeholder mapping, workforce engagement activities, awareness sessions, pulse surveys, communication materials, lessons learned activities and readiness assessments.

The role also directly delivers critical change, engagement and communication activities where central coordination or specialist expertise is required, while enabling and supporting initiative leads to implement aligned approaches within their own streams of work.

Operating within a highly dynamic environment, the role manages competing priorities, stakeholder complexity and interdependencies across multiple initiatives. The position works collaboratively with leaders, program resources and stakeholders to support organisational readiness, workforce engagement and successful operational implementation.

The role additionally considers broader impacts across Youth Detention Services and supports alignment and consistency with other youth detention centres where required, ensuring program outcomes contribute to broader organisational objectives and operational integration.

The position requires highly developed strategic thinking, stakeholder engagement, communication and influencing skills, with success achieved through collaboration, coordination and influence across multiple streams.

Applications to remain current for 12 months.

Job Ad Reference: QLD/692373/26

Closing Date: Monday, 6th July 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 692373-26-Role Description (Word, 132KB)
  Role Description