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Intensive Education Case Manager - Darling Downs South West Region - Toowoomba Office (3 positions)
Darling Downs South West Region, School and Regional Operations and Performance Division
Join the Darling Downs South West Region team as an Intensive Education Case Manager based at the Toowoomba Office.
With three positions available, this rewarding opportunity is ideal for dedicated professionals who are passionate about supporting vulnerable students, strengthening educational engagement, and working collaboratively with schools, families, and community partners to achieve positive outcomes.
If you are committed to making a meaningful difference in the lives of young people, we encourage you to apply.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Education & Training |
| Classification | AO7 |
| Workplace Location | Toowoomba region |
| Job ad reference | QLD/DSR692694/26T |
| Closing date | 02-Jul-2026 |
| Job duration | |
| Contact person | Megan Halliday |
| Contact details | 07 4616 7641 Access the National Relay Service |
About the Department of Education:
Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.
Step Into Your Next Chapter:
Three positions available:
- Intensive Education Case Manager AO7 95007879 1.0 FTE Temporary until 20.09.2027
- Intensive Education Case Manager AO7 95007880 1.0 FTE Temporary until 13.11.2026
- Intensive Education Case Manager AO7 95006768 1.0 FTE Temporary until 18.12.2026
Responsibilities include:
- Provide intensive case management that may require educational and behaviour intervention for students at risk of disengagement from education, in accordance with legislative, policy and procedural requirements.
- Establish and sustain effective partnerships with young people, parents/carers and the school principal during and beyond the case management process and initiate referrals and access to support.
- Analyse information and data to gain an understanding of the young person's strengths and provide strategic advice on identified concerns to inform effective case-management, integrated support planning and inform service enhancements.
- Deliver best practice case-management and integrated support to improve educational outcomes and strengthen engagement with the school where appropriate, through intensive engagement with families, education providers, community organisations and other key stakeholders.
Please view the role description for a full list of responsibilities.
Submit Your Application:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 2-page written statement in response to the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.
Documents
Before applying for this vacancy please ensure you read the documents below.
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Applicant Information Package (PDF, 286KB)
Information Package for Applicants
DSR692694_26T Role Description (PDF, 293KB)
Role Description
