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Administration Officer (Theatre Endoscopy) - Innisfail Hospital


Innisfail

Make the move. Make a difference.

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Where strategy supports the frontline.

An exciting opportunity exists to join the Operating Theatre/Endoscopy Unit as an Administration Officer. This role provides high-quality administrative support and customer service to health professionals and patients within a multidisciplinary environment. Key duties include admissions and discharges, supporting clinics, and general administrative tasks such as front reception within the operating theatre.

Job details

Position status Fixed Term Temporary
Position type Part-time
Occupational group Administration
Classification AO3
Workplace Location Cairns region,Far North Qld
Job ad reference QLD/CAH685935
Closing date 06-Jul-2026
Job duration Please see Role Description
Contact person Tina Mendez
Contact details 07 4016 1490
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About us:

Innisfail Hospital services include emergency department, general medical and surgical, low risk maternity (3 beds), chemotherapy (4 chairs), and renal dialysis (8 chairs). Innisfail Hospital has 49 inpatient beds and 7 emergency department treatment spaces. Beds include three high dependency unit beds and ten same day beds/bed alternatives.

The hospital serves a population of over 8000 people and is 1.5 hours' drive from Cairns. The Innisfail region is renowned for spectacular waterfalls, fishing, Mission Beach, the Family Islands, and World Heritage rainforest.

We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.

About your role:

  • Manage appointment booking services, processing referrals, sourcing and retrieving patient information, and scheduling appointments in a timely and efficient manner in line with clinician specifications and the Cairns and Hinterland Hospital and Health Service's “Administrative Procedure Manual”.
  • Proficiently complete functions associated with the wait listing of patients, bookings for procedures/appointments, referral forms and letters, managing procedure/appointment cancellations, rescheduling and removals from the waiting list using the relevant information systems in a timely manner eg.; ESM and Smart Referrals.
  • Maintain the waiting list by ensuring accurate and complete additions, amendments, ongoing verification and appropriate delegations to align with the Specialist Outpatient Service Implementation Standard (SOSIS).

For more information about this role, please refer to the attached Role Description.

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

What we offer:

Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest. 

Learn what it's like to work with us, in an inclusive and supportive work environment.

Discover our dynamic and culturally diverse region through community and lifestyle.

Listen to what some of our staff have to say about working in our regions.

Visit our website to learn more about our hospitals and health centres.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are to apply online. If the information requested in the ‘how to apply’ section is not provided, you may not meet the requirements for further consideration of your application.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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