As the Integrated Response Officer for the North Coast Region, you will provide Queensland Corrective Services (QCS) advice and assistance to High-Risk Teams (HRT) integrated service responses involving other agencies including specialist domestic and family violence services, police, housing, health, courts, child safety and youth justice to keep victim survivors safe and to hold people using violence to account. The role is responsible for representing QCS on the place-based HRT and ensures that Queensland Corrective Services undertakes relevant actions as determined by the HRT collectively.

This recruitment process is to seek interest in full-time and part-time backfill opportunities as they arise.

Job details

In this role, you will:

• Participate in regular multi-agency High Risk Team (HRT) meetings, including emergency and overflow meetings to provide advice, guidance, and evidence-based case management practices to HRT members.
• Represent QCS within the HRT, ensuring relationship building, appropriate information sharing and collaboration in line with relevant legislation and information sharing protocols.
• Develop and review safety management plans, including monitoring, reporting, and timely action on assigned tasks, this may involve liaising with internal and external stakeholders to achieve desired outcomes.
• Conduct comprehensive risk assessments, safety planning, and risk management using endorsed frameworks such as the Domestic and Family Violence Common Risk Assessment and Safety Framework (CRASF).
• Provide HRT expertise to case managers and management teams to enable evidence-informed decision making, ensuring compliance with all relevant legislation, policy, and practice standards.
• Maintain accurate and timely records in relevant databases and systems. 
• Support, guide, and mentor case management staff in HRT matters and integrated service responses.
• Contribute to the ongoing identification, development, and implementation of service improvement activities that enhance the delivery and quality of correctional services and therefore outcomes for victims (and their children).
• Maintain contemporary knowledge of DFV legislation, frameworks, and best practices, and share this knowledge with colleagues.
• Develop and maintain effective relationships with internal and external stakeholders to support collaborative service delivery, enhance communication, and ensure alignment with operational priorities.
• Ensure continuity of agency participation in HRT through training of proxies, protocol development, mentoring and handover processes.
• Maintain awareness of QCS guidelines, strategic direction, and relevant policy developments to ensure practice remains aligned with government and organisational priorities and contemporary standards.
• Support and cultivate DFV capability by facilitating information sessions that align with QCS guidelines and frameworks to internal and external organisations to build support for HRT processes.

In is mandatory that the successful applicant possesses of a degree relevant for the human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies.

The incumbent may be required to travel on official business, and the possession of a C class licence is required.

Please refer to the Queensland Corrective Services Applicant Information Guide for instructions about how to complete and submit your application via the SmartJobs and careers website.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 693205-26-Role Description (PDF, 286KB)
  Role Description
  
  693205-26-Applicant information guide (PDF, 957KB)
  Information Package for Applicants