Make a Difference Every Day in Aged Care Administration

Join a supportive team where your organisational skills, customer focus and commitment to excellence help create a positive experience for residents, families and staff in a rewarding aged care environment.

Job details

Your new role:

We are seeking a highly organised and customer-focused Administration Officer to provide high-quality administrative and reception support within Redland Residential Aged Care, ensuring the smooth day-to-day operation of the service and a positive experience for residents, families and staff.

• Provide comprehensive administrative support including preparing correspondence, reports, meeting agendas and minutes, maintaining records, and managing documentation processes.
• Coordinate reception and office functions, responding to telephone and face-to-face enquiries, managing correspondence, ordering supplies, and supporting service operations.

About you:

You are an experienced and proactive administration professional who takes pride in delivering exceptional customer service and supporting positive outcomes for residents, families and colleagues.

• Demonstrated experience providing high-quality administrative and customer service support, with the ability to communicate professionally and sensitively with a diverse range of stakeholders.
• Strong organisational and time management skills, with the ability to prioritise competing tasks, manage changing demands and work effectively with minimal supervision.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Redland Hospital:

Redland Hospital is the major health centre for adults and children in the Redlands and Brisbane's southern bayside suburbs. We provide a range of services including emergency care, primary health and minor injury care, acute and subacute medicine, general surgery, maternity and paediatric, mental specialist outpatient and mental health care.

It's an exciting time as our Redlands Coast community grows bringing a diverse range of patients & an opportunity to make a real difference in the community. With more beds, new and expanding services the Redland Hospital expansion provides a range of opportunities to pursue and build a long-term career, enjoy a supportive work environment, professional growth opportunities, and a vibrant community!

Now's the time to join the team at Redland Hospital! You'll have all the benefits of working for a growing metropolitan hospital—while being part of a ‘small town' team that values who you are and what you do.

 INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.  We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.  

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS07686254 Role Description (PDF)