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Administration Support Officer - MHAOD
Mount Isa
Join a Team Committed to Community Wellbeing!
Play a vital role in supporting the delivery of essential healthcare services across North West Queensland. This position offers the opportunity to provide high-level administrative support within a compassionate, multidisciplinary team committed to improving mental health and wellbeing outcomes for our communities.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | North West Qld |
| Job ad reference | QLD/MI687436 |
| Closing date | 22-Jul-2026 |
| Job duration | Permanent, Full-time |
| Contact person | Stefanie Matthews |
| Contact details | (07) 4744 7103 Access the National Relay Service |
About the role
You will provide professional, confidential and efficient administrative support to a dynamic multidisciplinary team delivering mental health, alcohol and other drug services across North West Hospital and Health Service. Acting as a key point of contact for consumers, staff and stakeholders, you will contribute to the effective operation of services that support individuals and communities throughout the region.
In this role, you will:
- Provide high-quality administrative and secretarial support while managing records, correspondence and information systems with accuracy and confidentiality.
- Deliver professional frontline customer service to consumers, staff and stakeholders, ensuring a positive and welcoming experience.
- Maintain electronic and manual records across a range of Queensland Health systems, supporting efficient service delivery and data integrity.
Working with us
- Tax savings through salary sacrificing options are also available.
- In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
- Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
- PLUS, access to the Training, Education and Professional Development Incentive funds.
Requirements
- C Class Motor Vehicle Licence.
- Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
- This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
- A period of probation may apply.
About North West Hospital and Health Service
The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.
- Unique locations
- Friendly communities
- Regional, rural and remote $$$ incentives
The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.
Mount Isa is a great place to live and work!
Interested?
Download the Role Description for further information and application / interview preparation.
Contact: Stefanie Matthews on (07) 4744 7103.
Applications close: Wednesday, 22 July 2026.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community.
We are an equal opportunity employer.
Documents
Before applying for this vacancy please ensure you read the documents below.
