Job details

About the opportunity  

The Support Services Department is responsible for the safe delivery of quality, evidence based, best practice Operational Services (cleaning, patient porterage/support, linen and environmental services) service delivery across the Townsville University Hospital and designated facilities within the Townsville Hospital and Health Service.

Please note - Applicants must be willing and able to work various shifts 24/07.

There are both permanent full time and part-teim positions available (hours variable).

The ideal applicant will be someone who has proven ability and can demonstrate the following:

• Ability to a deliver quality service, displaying honesty, integrity and respect for all patients, visitors and staff.
• Technical skills (not requiring trade or equivalent qualifications) are required in order to safely and effectively operate basic machinery to perform routine and standard functions, and organise duties across a working day to meet regular work load requirements.
• Ability to perform non-repetitive tasks governed by established procedures, specific guidelines and standardised instructions.
• Ability to work as an effective and productive team member and with minimal supervision.
• Perform of a range of basic cleaning duties to maintain the facility environment as per the Qld Health Cleaning Services policy, standards and operational guidelines.
• Perform a range of basic patient handling services; patient transfers.

Role requirements

• The Support Services Department provides a service within the Hospital across a seven (7) day period. The successful candidate to this position may be required to participate in shift work/continuous shift work including early, late and night work as well as work on public holidays. 
  Note: Rosters and Work areas can be subject to change.
• This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.

Please refer to the Role Description for further details.

About your new employer

Townsville Hospital and Health Service (HHS) offers a dynamic healthcare environment with access to advanced clinical practice, complex casework and multidisciplinary collaboration. As a leading tertiary and referral service, we support innovation and continuous professional development.

We provide strong career pathways through education, training and secondment opportunities. With support from experienced mentors and partnerships with James Cook University, staff can deepen their clinical expertise or progress into leadership roles.

We value teamwork and inclusion, creating a supportive environment where staff can thrive while gaining experience across a variety of clinical settings.

Located in North Queensland, Townsville HHS supports a strong work/life balance with flexible options, job stability and a family-friendly culture. Enjoy affordable living, short commutes and easy access to coastal and outdoor lifestyle opportunities.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $2445.70 - $2609.30 p.f. / $32.18 - $34.33 p.h. (OO2)
• 4 weeks annual leave with 17.5% loading
• Locality allowance
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

Apply now

Enquiries are welcome; please contact: Amanda Douglas on (07) 4433 1757

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV687484

Applications close:  Wednesday, 29 July 2026

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Info Sheet_Document Preparation-new candidates-13.05.24 (05.24.Pdf)
  
  QH Applicant Information Kit (PDF)
  
  OO2 Operational Services Officer - Relief Pool (Support Services) 32169473 (Word)