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Functional Analyst
Technology Revenue & Grants; Technology & Analytics; Queensland Revenue Office; Brisbane City
AO7 Functional Analyst vacancies (one permanent and one temporary full-time up until 30 June 2027) are available in the Technology Revenue and Grants Division of the Queensland Revenue Office (QRO). These roles are based in the Brisbane CBD.
In this role you will work collaboratively with architects, business analysts, developers and other functional analysts to support the organisations’ core corporate business system to achieve effective technical solutions that underpin the continuity of business processes and security of information, enabling Information Technology and the organisation to meet their strategic objectives.
Please refer to the role description for more information and what to include in your application. You can also contact Carolyn Gilvear for further information on Carolyn.Gilvear@treasury.qld.gov.au. We welcome questions and look forward to hearing from you.
Job details
| Position status | Permanent,Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | IT & Telecommunications |
| Classification | AO7 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/695002/26 |
| Closing date | 31-Jul-2026 |
| Job duration | until 30 June 2027 with possible extension |
| Contact person | Carolyn Gilvear |
| Contact details | Phone: 0414 701 870 Access the National Relay Service |
The Technology Revenue and Grants Division within QRO is responsible for the support, maintenance and continuous improvement of revenue and grant management systems. The Functional Analyst position sits within the Platform Engineering team.
Your typical day as a Functional Analyst may include:
• Collaborate with enterprise architects in providing expert functional design advice on continuous improvement and new business opportunities.
• Identify, analyse and resolve problems and incidents, and prevent their recurrence, including providing problem diagnosis, support and the execution of system configuration.
• Contribute to the design of manual and automated testing, ensuring the appropriate standards and methodologies are complied with, and system integrity is preserved.
• Assist with the analysis, development and maintenance of procedures that underpin Technology Division processes.
• Advise and assist the build and deploy team in developing and maintaining the organisations' core corporate business solutions to ensure that they underpin core business processes and comply with internal and external requirements.
• Utilise analytical skills to identify data and process models to design reports, forms and interfaces.
• Conduct workshops, which includes negotiating and communicating outcomes with multiple stakeholders.
You will be supported by a positive, constructive team and divisional leaders as you do your work.
To be successful in this role, you will need to demonstrate:
• Experience in SAP technologies. Ideally, you will have design, configuration and implementation skills and experience in one or more of the following: Public Sector Collections & Disbursement (PSCD), Tax Revenue Management (TRM), Financials (FI-CO), Contract Accounting (FI-CA), Customer Relationship Management (CRM), Grants Management (GM), Flexible Real Estate (RE-FX), SAP Marketing Cloud (SMC), SAP Contact Centre (CRM CCI), SAP Assurance and Compliance Software (ACS), SAP Cloud Platform services (SCP), ELNO and Fiori applications.
• Experience in taking ownership of your own development and growth and applying your own knowledge and skills to solve problems collaboratively.
Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.
Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.
We welcome applicants to share with the contact officer any health condition, disability and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.
How to apply for this role - provide your resume and response to the question outlined on the role description. For more information on how to apply, please review the role description attached to the SmartJobs advertisement and contact details.
Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.
Job Ad Reference: QLD/695002/26
Closing Date: Friday, 31 July 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
There are two positions available - 1 x Permanent and 1 x Fixed term Temporary.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
