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Administration Team Leader, Specialist Outpatients Unit
Cairns Hospital
Make the move. Make a difference.
Where strategy supports the frontline.
An exciting opportunity currently exists for you to join theJob details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO5 |
| Workplace Location | Cairns region,Far North Qld |
| Job ad reference | QLD/CAH687631 |
| Closing date | 29-Jul-2026 |
| Job duration | Permanent |
| Contact person | Jessica Davis |
| Contact details | 0437943372 Access the National Relay Service |
About us:
The Central Referral Intake Team in the Scheduled Care Unit (SCU) provides leadership and coordination of referral management and administrative services, supporting efficient access to outpatient care. We are committed to delivering high-quality, patient-focused services that meet the evolving needs of our community and healthcare partners.
We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.
About your role:
- Coordinate the day-to-day administrative functions of the Central Referral Intake team, which includes setting and achieving priorities, workload distribution and management of employee resources to meet objectives.
- Provide subject matter expertise and advice on Central Referral Intake administrative workflows and processes. Knowledge of how these processes integrate and/or impact on the needs of Outpatient Services in CHHHS.
- Provide advice, guidance, and ongoing training to SCU administrative staff in relation to the Smart Referrals Workflow Solution (SRWS) and associated systems, Referral Management, Own Source Revenue (OSR) and Activity Based Funding (ABF). In the absence of clear direction, give guidance on how to proceed prior to following up with appropriate agency.
For more infomration about this role, please refer to the attached Role Description.
What we offer:
Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are to apply online. If the information requested in the ‘how to apply’ section is not provided, you may not meet the requirements for further consideration of your application.
Documents
Before applying for this vacancy please ensure you read the documents below.
