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Administration Officer - Directory/Provisioning


Sunshine Coast University Hospital, Birtinya

Develop your career with Sunshine Coast Health in southeast Queensland which extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.

Job details

Position status Permanent
Position type Part-time
Occupational group IT & Telecommunications
Classification AO3
Workplace Location Sunshine Coast
Job ad reference QLD/SC687701
Closing date 24-Jul-2026
Job duration Part time position, 45.6 hrs p.f.
Contact person Kellie McEntee
Contact details (07) 5470 6107
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We're excited to welcome an Administration Officer - Director/Provisioning to our Telecommunications and ICT Business Improvement Team. 

The primary function of the Administration Officer Directory/Provisioning is to maintain timely workflow for faulty DECT phones, provisioning of telephony devices and peripherals including the procurement thereof, order management, in service (as required) and inventory management. Also to maintain the directories, ensuring these are both up to date and current to ensure a standardised and consistent service is delivered to customers, along with engaging with the business to establish a two-way exchange of key updates and maintaining good stakeholder relationships. 

Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.

Key Responsibilites include:

  • Communicate regularly with all departments of the Health Service to maintain accurate and current records for effective online phone directory.
  • Proactively engage with the business establishing a two-way exchange of key updates and ensure that the directory platforms contain identical information and accuracy.
  • Process new order requests and cost recoveries, as well as general customer service activities.
  • Continually monitor ordering and provisioning mailboxes, completing tasks in a timely manner.

Remuneration value up to $60 351 p.a, comprising salary rates $39.98 - $44.46 p.h., employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (AO3) (part time position, 45.6 hrs p.f.). Applications will remain current for 12 months. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers

As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

  • A wellness program;
  • Generous superannuation;
  • Flexible work arrangements;
  • Career training and development; and
  • Salary packaging.

Check out the latest updates here:

https://www.sunshinecoast.health.qld.gov.au/

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

**APPLICANTS ARE TO APPLY ONLINE** The following file types are accepted: pdf.jpg, .gif, .bmp, .png, .rtf, .txt, .doc and docx. Do not upload zipped files, tagged pdfs or protected documents. Click on the "Apply" button to submit your application.

Documents

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If you have any questions about your account or accessing this website, please contact our helpdesk.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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