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Caseworker
Regional Service Delivery; Youth Justice Regional Operations; Youth Justice; Rockhampton
The department of Youth Justice & victim Support is committed to keeping Queensland communities safe. Everyone deserves a life free from violence and fear. We are actively tackling the complex causes of youth crime and addressing serious repeat offenders and ensuring our systems and services not only meet but anticipate the needs of victims. The role of the Caseworker provides professional intervention to young offenders subject to youth justice intervention, with the aim of reducing re-offending. If you are passionate about making a difference in your community, we'd like to hear from you.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Community Care |
| Classification | PO2, PO3 |
| Workplace Location | Rockhampton region |
| Job ad reference | QLD/695203/26 |
| Closing date | 05-Aug-2026 |
| Job duration | Until 30/06/2029 with possible extension |
| Contact person | Nicole McCance |
| Contact details | Mobile: 0442 842 104 Access the National Relay Service |
As a Caseworker, you will specifically:
- Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
- Provide high level strategic and operational human resource consultancy, advice, and services to allocated portfolios.
- Work effectively within a statutory environment to manage the dual roles of monitoring young offenders' compliance with court orders and intervening to address issues that place them at risk of re-offending.
- Proactively work to reduce re-offending using culturally appropriate, collaborative and evidence-based assessment and intervention skills, processes and programs including restorative justice activities.
- Work collaboratively as part of a team including a range of internal and external stakeholders, to achieve positive outcomes for victims, young offenders, their families, and the community.
- Prepare and present verbal and written reports to the Children's Court on behalf of the Chief Executive. Conduct pre and post court interviews, prepare quality pre-sentence reports, affidavits, and other relevant documentation to support best practice outcomes for young people in the justice system.
- Undertake a range of record and information management tasks including maintenance of case records, preparation of reports, and data entry to ensure casework and accountability in accordance with policy and procedures and as requested by Management.
- Actively participate in a range of continuing professional development activities to continuously improve your ability to contribute to organisational goals, including training, supervision, and relevant accreditation.
We are looking for someone who:
- Stimulates ideas and innovation: Gathers insights and embraces new ideas and innovation to inform future practice.
- Makes insightful decisions: Makes considered, ethical and courageous decisions based on insight into the broader context.
- Builds enduring relationships: Builds and sustains relationships to enable the collaborative delivery of customer-focused outcomes.
- Drives accountability and outcomes: Demonstrates accountability for the execution and quality of results through professionalism, persistence, and transparency.
- Fosters healthy and inclusive workplaces: Fosters an inclusive workplace where health, safety and wellbeing are promoted and prioritised.
- Pursues continuous growth: Pursues opportunities for growth through agile learning, and development of self-awareness.
- Understands the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander peoples. You have a demonstrated ability to engage and communicate effectively, and with humility, with Aboriginal and Torres Strait Islander peoples.
- Has a working knowledge of the various legislation, particularly of the Youth Justice Act 1992 and relevant youth justice policies and procedures.
Mandatory qualifications & requirements:
- It is a requirement of this role to have possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology, or other recognised degree.
- Applicants must hold a current “C” Class Drivers licence.
- Applicants are required to hold, or be able to obtain, a valid Blue Card for working with children.
Applications to remain current for 12 months.
Job Ad Reference: QLD/695203/26
Closing Date: Wednesday, 5th August 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
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695203-26-Candidate Information Pack (PDF, 248KB)
Information Package for Applicants
695203-26-Role Description (Word, 436KB)
Role Description
