Join Transport and Main Roads (TMR) in the vibrant North Queensland Region, home to diverse industries and communities spanning from the northern tip of Australia to the Queensland - Northern Territory border. Lead strategic and operational HR delivery across the North Queensland Region as the Senior Business Manager (Human Resources).

This role manages a dispersed team and provides expert advice to senior leaders on workforce planning, organisational development and complex employee relations. You will drive workforce capability initiatives, ensure strong HR governance, and deliver impactful learning and development programs. With a focus on collaboration and influence, you’ll build strong stakeholder relationships and guide managers through challenging workforce matters. This is a key leadership role shaping workforce strategy and supporting sustainable regional outcomes.

Job details

Are you ready to take on a leadership role that makes a real difference in the lives of Queenslanders? Transport and Main Roads (TMR) is seeking an experienced Senior Business Manager (Human Resources) to lead the delivery of strategic and operational HR services across the diverse and expansive North Queensland Region.

Based in Townsville, this role is key to supporting service delivery across Far North, North West, and Northern Districts, home to more than 546,000 people and vital industries such as agriculture, tourism, mining and fishing.

As a senior HR leader, you will provide expert, risk-based advice to the Regional Leadership Team and lead a dispersed HR function to deliver workforce strategies, governance, and employee relations services. You will collaborate with a wide range of stakeholders to drive workforce capability, support strategic objectives, and ensure effective and compliant service delivery across the region.

Your key responsibilities will include:

• Lead and manage a geographically dispersed HR team to deliver high-quality, consistent services
• Provide strategic advice on workforce planning, organisational development and complex employee relations
• Deliver workforce strategies, projects and initiatives to build capability and meet future needs
• Oversee HR governance, ensuring compliance with legislation, policy and best practice
• Manage complex employee relations matters, including investigations and sensitive reviews
• Design and implement learning and development programs to strengthen capability
• Build strong stakeholder relationships to influence and support decision-making
• Mentor and coach HR staff and managers in workplace matters
• Ensure strong governance and alignment with organisational priorities

Mandatory requirements:

• Ability to undergo and satisfy a criminal history check
• Current “C” class driver's licence
• Ability to travel across the North Queensland Region

To succeed in this role, you must have:

• Significant experience in human resources, including leadership of teams and delivery of strategic workforce outcomes
• Strong expertise in workforce planning, organisational development and complex employee relations
• Demonstrated ability to provide clear, influential advice to senior stakeholders and guide decision-making
• High level understanding of HR governance, compliance and risk management frameworks
• Excellent communication skills, with the ability to tailor messages to diverse audiences and influence outcomes
• Proven ability to lead projects, drive change and deliver results in complex and challenging environments
• Strong relationship-building skills and the ability to work collaboratively across a dispersed organisation
• Sound judgement, integrity and the ability to make ethical, evidence-based decisions

In addition, the role offers:

• Opportunity to lead a critical HR function shaping workforce strategy across a large and diverse region
• A key leadership position influencing organisational outcomes and regional service delivery
• Exposure to complex, high-impact workforce challenges and strategic initiatives
• Supportive and inclusive workplace culture with a strong focus on development and collaboration
• The chance to contribute to building workforce capability and supporting major infrastructure and service programs across North Queensland

Additional benefits include:

• Up to 12.75% employer superannuation
• 5 weeks annual leave plus leave loading
• Ongoing learning and development opportunities
• Flexible work options
• Employee Assistance Program

Applications to remain current for 12 months.
Job Ad Reference: QLD/695480/26
Closing Date: Friday, 31 July 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Guide (PDF, 322KB)
  
  
  695480 26 Role Description (Word, 577KB)