Join the Department of Transport and Main Roads (TMR) as a Senior Operations Officer (AO5) based in Southport. In this full-time, temporary role (14 September 2026 – 10 September 2027, with possible extension), you will supervise a small team and work with stakeholders to deliver passenger and school transport services.
Key responsibilities include managing the School Transport Assistance Scheme, ensuring compliance with service contracts, and providing advice on legislation and policy. You’ll also play a vital role in monitoring data systems, supporting governance, and coordinating responses during natural disasters or emergencies. A current C-class driver licence is required, and you may need to travel or work outside normal hours. TMR is committed to fostering an inclusive workplace and encourages applicants from diverse backgrounds to apply.

Job details

The Department of Transport and Main Roads (TMR) is seeking a motivated Senior Operations Officer (AO5) to join the Regional Operations team in Southport. This fulltime, temporary position (14 September 2026 - 10 September 2027, with possible extension) offers an exciting opportunity to contribute to the delivery of passenger and school transport services. In this role, you will supervise a small team, manage the School Transport Assistance Scheme, and ensure compliance with service contracts. You'll provide frontline customer service, including handling complaints and offering advice on legislation, policy, and operational delivery. Key responsibilities include monitoring office and data systems to support governance, building strong relationships with stakeholders, and coordinating responses to natural disasters or emergencies. To thrive in this role, you'll need strong leadership, communication, and problem-solving skills. A current C-class driver licence is mandatory, and you may be required to travel or work outside normal hours. TMR values diversity and is committed to fostering an inclusive workplace. Applicants from all backgrounds are encouraged to apply.

Applicants must follow the How To Apply requirements provided in the role description, including providing a response to target questions.

Job Ad Reference: QLD/695504/26

Closing Date: Thursday, 30 July 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 322KB)
  
  
  695504 26 Role Description (Word, 574KB)