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Application Support Officer - Digital Health Solutions
Mackay Base Hospital
Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.
Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.
Whether you’re working in regional, rural, or remote settings, we offer unique opportunities and experiences you won’t find in a metropolitan hospital.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time,Part-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Mackay region |
| Job ad reference | QLD/687732 |
| Closing date | 30-Jul-2026 |
| Job duration | Refer to Role Description |
| Contact person | Julie Higgins |
| Contact details | 07 4885 7260 Access the National Relay Service |
Role details
The Digital Health Solutions at the Mackay Base Hospital is seeking applications for an Application Support Officer to join their team on a temporary basis.
For information on how to apply and the mandatory requirements for this role, please refer to the attached Role Description.
Your opportunity
To work in a collaborative team and contribute to the ongoing maintenance of a Digital Hospital environment. You will have the opportunity to contribute to training delivery, adoption, end user support, interoperability of ieMR with other systems and devices, User Acceptance Testing, Production Validation Testing, functionality in the clinical context, validation, configuration of personal customisations, system change request/approvals, reporting/data collection, and engagement with stakeholders. Each application will have focus areas tailored to their specific strengths while developing the broad skills required. The team would be responsive to peak load demands of the service and requires broad involvement in all aspects of digital transformation.
About the Team
The Digital Health Solutions team (DHS) support the state-wide Integrated Electronic Medical Record (ieMR) solution and offers opportunity to be involved in training delivery and system adoption, as well as change management and process redesign. The functionality of ieMR at this HHS includes Medication Management, Anaesthetics, SurgiNet, FirstNet, Care Delivery, Renal and Powerchart Maternity solutions and includes device integration for ECG and CTG.
MHHS has a vision:
- Be renowned for excellence in health care, teaching and Research.
- Be at the forefront of creating Australia's ‘Digital hospitals'.
- Be a leading ‘Digital Hospital and Health Service' in Queensland.
About our Hospital and Health Service
Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,700 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.
Some of our great benefits on offer
- Competitive wages, salary packaging and leave entitlements
- Flexible working arrangements
- A diverse work culture
- Career development
- Professional development opportunities
- Education opportunities, Study and Research
- Paid parental leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are to apply online and supply the requested documentation by attaching to their online application. Applications remain current for 12 months (permanent roles) or for the duration of the vacancy (temporary roles).
Documents
Before applying for this vacancy please ensure you read the documents below.
